Information Technology System Specialist
1 week ago
ONLY Certified Microsoft and VMWare professional engineers with 5+ years experience
Company Description:
growing international healthcare technology company;
100+ active sites and multiple data centeres worldwide
Location:
On-site company based Bangalore office
Responsibilities Include:
Manage and monitor on-site and off-site network hardware and equipment peripherals, including company data centers, servers, office computers, healthcare applications, routers, switches, firewalls, printers and UPS
Configure and maintain virtualization platforms and software systems
Responsible for granting and updating of user privileges and access rights to resources and applications
2nd Level real-time support and escalation to resolve service issues and high-level troubleshooting
Track and resolve system issues with Tier 1 providers (Microsoft, VMWare, Cisco, Fortinet, etc.)
Ability to organize and maintain detailed analysis and documentation of company technical information and data
Advanced knowledge in support, repair and replacing server and workstation hardware
Support, purchase and upgrade technical IT inventory
Advantage to candidates with experience in firewalls, routers and switches
Availability for urgent issues outside of working hours
Document IT procedures and maintain accurate records of hardware and software inventory
Professional Requirements:
Course graduates - MCSA /MCITP/ MCSE/CCNA or equivalent knowledge
3+ years of proven experience as a IT System Admin
Experience in operating a 24/7 high-availability IT infrastructure
Ability to diagnose and resolve fundamental technical issues
Organized and methodical
Customer support mindset and excellent communication skills
English fluency – verbal and written
We feel an applicant with the following characteristics would fit well with this team's international and dynamic culture:
Superb English verbal and written communication skills
Highly intelligent and quick learner
Mature and motivated self-starter comfortable operating with a high degree of independence and minimal supervision; i.e. prove time and again that you are extremely competent and high performing, and we will get out of the way and let you manage yourself
Exhibit meticulous organization – personally and professionally
Feel excited and energized when working in intense, fast-paced and hard-working environments
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