Manager - Learning and Development

1 month ago

Bengaluru, India Razorpay Full time

The Role


The Learning & Development (L&D) Manager is responsible for designing and delivering targeted learning programs that support the growth and development of engineering and product teams. This role involves a deep understanding of technical skills, product lifecycles, and the organization’s strategic goals. The L&D Manager will work collaboratively with cross-functional leaders to align training initiatives with business needs, ensuring engineers and product managers are equipped with the knowledge and skills required to innovate and drive the company’s success.


Responsibilities -


  • Needs Assessment & Skill Gap Analysis:
  • Conduct regular learning needs assessments for engineering and product teams.
  • Collaborate with engineering and product leaders to identify skill gaps in technical knowledge, product development processes, and leadership capabilities.
  • Curriculum Design & Development:
  • Design and implement training programs tailored to the needs of both technical and product teams, covering topics such as software development, agile methodologies, product management, and innovation.
  • Leverage subject matter experts (SMEs) from both the engineering and product teams to ensure that training materials are relevant, accurate, and engaging.
  • Learning Program Delivery:
  • Manage the rollout of technical training programs, product workshops, and onboarding sessions for engineers and product managers.
  • Facilitate or oversee instructor-led, online, and on-the-job training, ensuring smooth delivery and high engagement from participants.
  • Performance Measurement & Feedback:
  • Define success metrics and KPIs for all L&D initiatives, particularly focusing on improvements in product development cycles, code quality, and cross-team collaboration.
  • Tailor training programs for specific engineering teams, whether they are focused on backend development, cloud architecture, DevOps, etc., ensuring the relevance of the learning material.
  • Regularly assess the impact of training programs and gather feedback from participants and stakeholders to continuously improve learning content and delivery methods.
  • Learning Technology & Innovation:
  • Use the latest learning technologies (e.g., Learning Management Systems, coding platforms, and collaborative tools) to enhance the efficiency and effectiveness of training programs.
  • Stay updated on emerging trends in engineering, product management, and learning techniques to ensure the L&D function remains agile and innovative.
  • Leadership Development:
  • Design and implement leadership development programs for emerging engineering and product leaders, equipping them with the necessary skills to manage cross-functional teams and lead projects to success.
  • Project Management:
  • Oversee the end-to-end management of multiple learning projects, ensuring they are delivered on time, within scope, and aligned with the strategic goals of the engineering and product teams.
  • Budgeting & Resource Management:
  • Manage the L&D budget for engineering and product functions, allocating resources effectively to maximize impact.


Requirements -


  • 8+ years of work experience in the areas of talent and leadership development, organization development, group facilitation, training and training design.
  • Cross-functional Collaboration:
  • Build strong partnerships with engineering managers, product leaders, and other key stakeholders to understand their strategic goals and create learning initiatives that drive team performance.
  • Serve as a key point of contact between L&D, engineering, and product functions to ensure learning programs support product launches, technical innovation, and team development.
  • Skill-gap Analysis -
  • Experience in assessing performance gaps, analyzing learning needs, designing and developing customer-centric solutions, and evaluating the effectiveness of learning programs.
  • Strong understanding of engineering and product management processes
  • Ability to collaborate with technical teams and translate complex topics into accessible learning content.
  • Project management skills -
  • Handle multiple learning initiatives/interventions simultaneously. Analytical mindset to measure the effectiveness of learning programs.
  • Ability to own and manage multiple concurrent projects effectively and maintain a high level of attention to detail, with a proactive approach to problem-identification and solving.
  • Knowledge on how to use data and analytics to make informed decisions.
  • Leverage knowledge of adult learning principles and best practices in learning needs assessments, design, development, implementations, and evaluation to advise the business on new learning programs.
  • Familiarity with traditional and modern learning principles and training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.)

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