Center Manager
2 months ago
🌟 Join the Luxury Revolution with BORA India as an Experience Center Manager 🌟
Are you passionate about luxury kitchen appliances and delivering a world-class customer experience? This is your chance to join BORA, a premium kitchen appliance brand with a global presence in 60+ countries
🔹 Position: Experience Center Manager / Business Development Executive
🔹 Location: Bengaluru, India
🔹 Company: BORA India (CREADORA India Pvt Ltd)
Why BORA?
BORA is a revolutionary brand that partners with renowned international and Indian kitchen brands. We pride ourselves on delivering uber-luxury experiences through our premium Experience Centres located in Bengaluru and New Delhi. Now, we are seeking a dynamic professional to join our Bengaluru team and help shape exceptional customer journeys.
Your Key Responsibilities:
✅ Handle walk-in and appointment-based customers, conducting live product demonstrations.
✅ Manage and maintain the Experience Centre, ensuring it is always presentable and functional.
✅ Coordinate with vendors for live cooking demos and monitor pantry inventory.
✅ Review kitchen drawings and offer expert suggestions for appliance installations.
✅ Conduct Customer Experience Audits and work closely with internal teams to ensure smooth operations.
✅ Track customer leads and influencers (architects, designers, etc.) and follow up on sales opportunities.
Key Performance Indicators:
Organize 2+ training/cooking demo sessions for architects and dealers per week.
Ensure a 50% conversion rate for BEC customers each fiscal year.
Convert at least 50% of Customer Care inquiries into opportunities.
Who We Are Looking For:
🔸 A well-groomed professional with 1-4 years of experience in premium or luxury retail environments (home décor, high-end electronics, automobile showrooms, etc.).
🔸 Excellent communication and interpersonal skills, with a keen eye for detail.
🔸 Passion for cooking and willingness to undergo culinary training (sponsored by BORA).
🔸 Proficiency in Microsoft Excel, Word, PowerPoint, and Google Sheets.
🔸 Someone with exceptional business etiquette, ownership, and a drive to excel.
Educational Background:
UG: B.Arch, B.E/B.Tech, BBA, B.Com, B.Sc Interior Design
PG: Desirable but not required
This is a fantastic opportunity for a driven professional who wants to be part of a global luxury brand and grow in an engaging and dynamic environment.
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