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Senior Pension Administrator

4 months ago

Noida, India iEnergizer Full time

Join iEnergizer as a Senior Pension Administrator - Analyst/Advisor



Are you passionate about delivering excellence in pension administration? Do you thrive in a collaborative team environment? If so, we want you to join our team

.As a Senior Pension Administrator, you will play a vital role in our administration team, where you'll handle both member and client queries related to defined benefit pension schemes. Here's what you'll be doing


:
Key Responsibilitie


s:
Excellen

  • ce:Perform routine and recurring plan administration tasks for defined benefit pension schemes, such as benefit calculations and payment processing, with guidance from our UK -based team membe
  • rs.Continuously identify areas for improvement in client/member services and communicate suggestions to the Senior Administrator/Team Lead
  • er.Handle queries and requests using standard letters and procedural referenc
  • es.Recognize and escalate potential issues and complaints according to established procedur
  • es.Maintain accuracy in manual calculations and monitor workflow to meet service level objectiv
  • es.Prioritize and manage your workload effectively, maintaining a schedule of objectiv
  • es.Embody and uphold our company valu


es.
Peo

  • ple:Support the wider team with complex projects when nee
  • ded.Take ownership of your professional development, identifying and addressing learning needs with the Administration Coordina
  • tor.Understand your role within the team dynamics and provide support during peak workloads and colleague absen
  • ces.Update and maintain your skills mat

rix.Clie

  • nts:Provide efficient, professional service to meet client/member needs and enhance the iEnergizer br
  • and.Develop a deep understanding of our clients' pension sche
  • mes.Cultivate and nurture strong client relationsh
  • ips.Serve as a point of reference for standard automated ca
  • ses.Handle all communications within defined quality and service standa


rds.
Qualificat

  • ions:Graduate d

egreeRequirem

  • ents:Ability to work with a high level of accu
  • racy.Perform well under pressure and meet tar
  • gets.Strong interpersonal skills, including written and verbal communica
  • tion.Customer and quality-focused min
  • dset.Proficiency in computer sk
  • ills.3-7 years of relevant experi


ence.
Join us at iEnergizer and be part of a team dedicated to delivering excellence in pension administration. Apply now to make a meaningful i


mpact