Collections Officer

7 days ago

Hooghly, India Bandhan Bank Full time

About the Role: As a Collection Officer / Collection Executive, you will be responsible for the collection of overdue accounts, NPAs, and written-off loans under your assigned Banking Unit. Your role will involve daily field visits, interactions with customers, documentation of feedback, and reporting to the Area Recovery Manager.Responsibilities:Group Loan CollectionRecover overdue/NPA/write-off accounts from assigned customers.Prepare daily field movement plans in coordination with the Area Recovery Manager (ARM).Visit customers, understand reasons for non-payment, and provide feedback to management.Maintain detailed visit reports and customer interaction logs.Coordinate with the BU business team for customer background checks.Escalate non-cooperative or critical cases to the ARM promptly.Ensure collection activities are conducted as per bank policy and RBI guidelines.Qualifications:Minimum Qualification: 12th Pass (Higher Secondary); Graduation preferred.Freshers and experienced candidates are welcome.Familiarity with local area and language preferred.Required Skills:Strong communication and interpersonal skills.Convincing and negotiation ability.Willingness to travel and conduct fieldwork daily.Basic understanding of banking and financial products.Self-motivated and result-oriented.Preferred Skills:Experience in collections or recovery roles.Knowledge of local banking regulations.

  • Collections Officer

    7 days ago

    Hooghly, India Bandhan Bank Full time

    About the Role : As a Collection Officer / Collection Executive, you will be responsible for the collection of overdue accounts, NPAs, and written-off loans under your assigned Banking Unit. Your role will involve daily field visits, interactions with customers, documentation of feedback, and reporting to the Area Recovery Manager. Responsibilities : Group...

  • Collections Officer

    7 days ago

    Hooghly, West Bengal, India, West Bengal Bandhan Bank Full time

    About the Role: As a Collection Officer / Collection Executive, you will be responsible for the collection of overdue accounts, NPAs, and written-off loans under your assigned Banking Unit. Your role will involve daily field visits, interactions with customers, documentation of feedback, and reporting to the Area Recovery Manager.Responsibilities:Group Loan...

  • Micro Home Loan Officer

    2 weeks ago

    Hooghly, India Bandhan Bank Full time

    Responsibilities Lead Generation & Loan Sourcing Source Micro Home Loans and LAPs up to ₹10 lakhs Promote products like Subhash Saral and Suniwash Build local network, generate leads through fieldwork, community outreach, and referrals Product Promotion & Customer Interaction Educate affordable housing segment customers on loan options and eligibility...

  • Micro Home Loan Officer

    2 weeks ago

    Hooghly, West Bengal, India, West Bengal Bandhan Bank Full time

    ResponsibilitiesLead Generation & Loan SourcingSource Micro Home Loans and LAPs up to ₹10 lakhsPromote products like Subhash Saral and SuniwashBuild local network, generate leads through fieldwork, community outreach, and referralsProduct Promotion & Customer InteractionEducate affordable housing segment customers on loan options and eligibilityConduct...