Associate Director, HRBP

2 weeks ago

Bengaluru, India Razorpay Full time

About Razorpay:


Razorpay was founded by Harshil Mathur and Shashank Kumar in 2015. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India. Our mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. We started out as a B2B payments company and today, we process billions of dollars of payments for lakhs of businesses across India. We are the leading payments provider in the country and have been the first to bring to market the most major innovations in the past 6 years. Razorpay enables businesses to accept, process, and disburse payments at scale.

Razorpay currently processes multi-billion USD payments on an annualized basis, touching 200Mn+ end customers through top clients like Airtel, Goibibo, Yatra, Ola, Swiggy, Zomato, Cred etc. We architect systems for the scale of not just one segment leader but 1000s put together. With more than a lakh clients, you would have definitely made a payment through Razorpay if you live in India. With the launch of RazorpayX, the company aims to become a leading provider of banking and payout products to businesses covering the gamut of current account, payroll, vendor payouts and many others. Over the past year, the company has disbursed loans worth millions of dollars in loans to thousands of businesses.

The company has raised USD $700M+ in funding till date from marquee investors like GIC, Sequoia Capital, Tiger Global, Ribbit Capital, Matrix Partners and many stellar angels.


Our products:


The Razorpay Product Suite today comprises verticals, along with Payment Gateway,

like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay

Capital, RazorpayX, and Payroll.


Payment Gateway: Razorpay is a full-sized payment solution that allows businesses to

accept, process, and disburse payments within its product suite.

The platform provides your business with access to payments via many modes such as credit card,debit card, Netbanking, UPI, and popular wallets. Companies are also able to monitor real-time data performance and insights to make informed business decisions.

Read more at these places: https://razorpay.com/payment-gateway/


RazorpayX: Razorpay is reimagining how businesses manage money by simplifying business banking with RazorpayX. It operates as a separate business unit with a laser-sharp focus on innovating in the Neo-Business Banking space and is currently in 0 to 1 stage.

Read more at these places: https://razorpay.com/blog/what-is-a-neobank/ ,

https://razorpay.com/blog/category/business-banking/


Razorpay Capital: Razorpay Capital is a lending platform that allows MSME’s to meet their cash flow challenges. Using Razorpay Capital, companies can manage financial challenges of their business through quick settlements and collateral-free loans.

Read more at these places: https://razorpay.com/capital/


The Role:


As Associate Director Business Partner,

● You are the custodian for the implementation of People Strategy for your business units.

● You own end-to-end People Operations function within your business units (with support roles in Talent Acquisition and Development).

● You are also the owner of the core PeopleOps processes that you are responsible for


Roles and Responsibilities:


● Business Acumen: You must maintain an understanding of the organization’s vision, mission,

values, and goals. The expectation is to Understand RZP business, and products. Have an in-

depth understanding of your own Business function that you support.

● Excellent stakeholder management: You must work closely with Functional and Sub-Functional Heads to enable business outcomes from an HR Standpoint by Identifying Opportunities for HR Interventions, Post identification aligning businesses to work together, and driving them for successful outcomes.

● Result Orientation & Problem Solving: With support, you must adopt a solution-oriented

approach to solve problems smartly. Lead with creative, effective, practical, and spontaneous

actions or solutions faced at work. With direction, able to debug and root cause issues. You are

expected to be agile and display ownership and commitment to tasks. Must have a result-oriented approach to situations and move swiftly from thoughts to action. Have a fair understanding of quality work vs timely delivery of results.

● Own 3P’s: Have a deep understanding of HR processes and activities both in general and in the cultural context. Drive the Agenda of 3P`s - Policy, Process, and Practices in alignment with

Business with the mindset of improving efficiency.

● Partner in Talent sourcing to help build org: Helping Business Find Culture Fit Candidates.

Coaching, Guiding Interviewers, Stakeholders for alignment.

● Drive Change management: Establish an understanding of the short- and long-term goals of

planned organizational changes. Assess the HR implications of planned organizational changes.

● Employee Engagement & Retention: Regular Pulse Check of Employees through Connects. Be on the ground with employees to understand their pain points and areas of improvement. Analyze past attrition trends and prepare retention strategies for respective units, functions, and departments. Tracking and Publishing Weekly Reporters - Attrition, Emp Connect, Emp Grievance. Drive the engagement survey and action planning for respective business units.

● Drive Performance: Partner to develop a performance management system that aligns individual performance objectives with organizational strategic goals. Partner to create a timeline for the execution of performance management evaluations. Coach managers in how to set goals and expectations with employees. Responsible for timely and quality completion of reviews with follow-ups and ensuring effective calibration to raise the bar and open communication between manager and employee. Develops and uses collaborative relationships to facilitate the accomplishment of work goals.

Team Management: Lead and manage a team of HRBPs to ensure smooth execution of PeopleOps strategies. Provide guidance, mentorship, and coaching to the team, fostering a culture of continuous learning and improvement. Ensure that the HR team is aligned with organizational priorities, proactively identifying and addressing business needs.


Mandatory Qualifications:


● 11-14 years of proven HRBP experience in a fast-paced/startup environment

● Managed an HC Size of 200-400 Folks

● You are Gritty and a Hustler: strong on execution, high creativity, and an ownership mindset to

solving employee challenges and issues

● Meaningful relationships are your thing. You excel at making a connection with those around you

● You are told that your proactiveness and flexible style are what makes you a great partner and

collaborator

● You are an Excellent Communicator- A clear, approachable, and friendly communication style,

both written & verbal, and the willingness to tailor your message to different audiences

● Experience with core HR domains, including Org Design, Performance Management, labor laws, Change Management & implementing HR Policies & Processes.

● Strong Analytical, Logical, and Numerical Aptitude

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