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Manager - L&D, Shared Services

4 months ago

Mumbai, India Sodexo Full time

Title: Manager - L&D

Reporting: Head of HR, Shared Services

location: Goregaon East, NESCO


Main accountabilities: As the Manager – L&D at Sodexo Business Services, you'll be a supporting force behind our Sodexo Business Services success.


  • Develop and implement learning strategies and programs
  • Evaluate individual and organizational development needs
  • Implement various learning methods companywide (e.g. coaching, job-shadowing, online training)
  • Design e-learning courses, career plans, workshops and more
  • Organize e-learning courses٫ workshops and other trainings
  • Maintain budgets and relationships with vendors and consultants
  • Play a crucial role in helping individuals enhance their skills and knowledge.
  • Assess the success of development plans and help employees make the most of learning opportunities.
  • Help managers develop their team members through career pathing
  • People Partnership: Collaborate closely with business managers and people to offer HR solutions that support business growth and development.
  • Talent Development: Under the HR leadership, drive and implement programs for skills enhancement, employee engagement, and effective succession planning.
  • Change Management and Communication: Support HR leadership in driving change initiatives with effective communication, gaining stakeholder buy-in.
  • Data-Driven Insights: Support HR leadership in monthly, quarterly reporting, budget tracking, etc. Utilize learning HR analytics for informed decision-making and optimizing opportunities.
  • Industry Engagement: Collaborate with the industry GCC community to share and learn industry-leading HR practices, staying up-to-date with trends.
  • Regional Projects: embark of regional learning & development project activities and run the programs for various communities within the center.


Education, Qualifications, Skills and Experience


  • Master's Degree: Human resources, Business Administration, or related field.
  • 8-10 years of L&D experience of which minimum 2 years of experience in Global set-ups
  • Experience in delivering training programs is a MUST
  • The incumbent must display resilience and have a collaborative mindset to work across functions.
  • Energetic and self-motivated
  • Exceptional Communication: Strong communication, negotiation, and interpersonal skills.
  • Stakeholder Relationships: Proven ability to build influential relationships with senior leaders.