L&D Manager

1 month ago


Mumbai, India Reliance Retail Full time

Job Attributes:


We are looking for candidates with 6 years + experience from Jewellery Industry only


Position Name

Manager L&D


Business Unit

Jewels


Function

HR - L&D


Location

Navi Mumbai


Job Purpose

Facilitate training programs and initiatives to enhance employee skills and knowledge across stores to align with and support key business objectives.


Key Responsibilities

  • Driving of new Hire Induction Program
  • TNI/A based Trainings
  • Refresher Trainings on Product & Process
  • In-Store Learning interventions
  • Store Visits & Training Audits
  • Reporting & Data-keeping
  • Measuring Training Effectiveness
  • Driving Digital Learning
  • Co-ordinating and liasoning with HO & Stakeholders


Key Performance Indicators

Primary KPIs

  • Ready for Role Certifications
  • Executing need based Functional & Behavioral interventions for stores in the region
  • NHQ driven training certifications
  • Store Visit Completion % (Measured basis the Number of stores visited viz-a-viz Scope of stores decided)
  • Maintaining high Delivery standards, Excellent Platform skills and ensuring readiness as per Trainer notes


Job Requirements

Functional Competencies

  • Nurturing
  • Project Management
  • Training Delivery
  • L&D Acumen
  • Result Orientation
  • Customer Focus


Behavioural Competencies

  • Effective Communication
  • Learning Agility



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