Desktop Support Specialist

1 month ago


Bengaluru, India Tranzeal Incorporated Full time

Job Title: Desktop Support Specialist II

Location:Bangalore, KA

12+ Months Contract role


Duties:

  • Provide IT procurement, configuration and support services for PC and Mac platforms, video conference equipment, printers/copiers, phone systems, smartphone devices, and general IT hardware/software
  • Base level understanding of IT infrastructure including networking and ability to build, configure, and support them with the guidance from SMEs
  • Follow SOP documentation and escalate issues appropriately to higher-level staff
  • Manage individual workflow and maintain current ticket queue via IT ticketing system
  • Develop and maintain a productive and professional relationships with user base
  • Plan, coordinate and support the onsite, online, and hybrid events with IT/AV enabled

Skills:

  • Strong service-oriented mentality is a must- excellent communication/interpersonal skills, ability and willingness to learn and cross train with other IT staff members required
  • Recent hands-on technical experience with Windows 11, Mac OSX, Google Workspace, Microsoft Active Directory, system imaging, VPN, basic networking, network connectivity including 802.11x, PC and Apple hardware, and mobile devices
  • Recent experience with remote access and remote-control tools to support remote employees. Zoom, MS Remote Desktop, etc.
  • Recent involvement in supporting large group events with IT/AV equipment operation
  • Experience with office space IT Facility design, build, and maintenance support


  • Bengaluru, India Tranzeal Incorporated Full time

    Job Title: Desktop Support Specialist II Location:Bangalore, KA 12+ Months Contract role Duties: Provide IT procurement, configuration and support services for PC and Mac platforms, video conference equipment, printers/copiers, phone systems, smartphone devices, and general IT hardware/software Base level understanding of IT infrastructure including...


  • Bengaluru, India Axiom Technologies Full time

    We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Desired Experience: - Computer...


  • Bengaluru, India Excis Compliance Full time

    • The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...


  • Bengaluru, India @ Six Sigma Full time

    Job DetailsOrganisation Name Tata Consultancy Services About Organisation CMM Level 5 Company Requirement Type Permanent Job Title Desktop Support Engineer Job Level Middle Management Job Description No. of Openings 3 Job Domain ITIS Experience - Minimum - Maximum Support Engineer Expected Date Of Joining 2023-11-16 Joining Time 15 Days Salary 35000 Work...


  • Bengaluru, India @ Six Sigma Full time

    Job Details Organisation Name Tata Consultancy Services About Organisation CMM Level 5 Company Requirement Type Permanent Job Title Desktop Support Engineer Job Level Middle Management Job Description No. of Openings 3 Job Domain ITIS Experience - Minimum - Maximum Support Engineer Expected Date Of Joining 2023-11-16 Joining Time 15 Days Salary 35000...


  • Bengaluru, India Excis Ltd Full time

    The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their...


  • Bengaluru, Karnataka, India Axiom Technologies Full time

    **IT Skills and Experience** - Desired Experience: - Computer OS/Peripherals troubleshooting - Handling Different PC Operating Systems ( Windows 7/8 and 10) - Performing Hardware Software Installation ( understanding of deployment tools like SCCM) - Basic knowledge of SOE and group policies - Printer support - Good knowledge of MS Office tools installation...


  • Bengaluru, India Alice Blue Financial Service Pvt Ltd Full time

    **About Us**: We are evolving for Better. Everyday. We want to be trusted and adorned by our clients. We wish to be the No.1 Stock Broker in the country. We aspire to be the best for our clients. This is what we are working towards and we are quite relentless in achieving our Vision. **Roles and Responsibilities of Desktop support Trainee** - Install and...


  • Bengaluru, India Preqin Full time

    As an IT specialist, you will provide a comprehensive support encompassing troubleshooting, task automation, and user account management across Active Directory and Office365. Your responsibilities extend to leading incident management, maintaining the Asset Register, and bolstering device security through tools like Intune and Jamf. You will also oversee...


  • Bengaluru, India Celeros Flow Technology Full time

    Job SummaryThe Service Desk Specialist is responsible for managing the lifecycle, troubleshooting and resolution of incidents and requests for all our global business PC based applications and technologies The incumbent will be based at Bangalore and part of our global IT team.Principle Duties and ResponsibilitiesManages the lifecycle (ticket generation to...


  • Bengaluru, India Focus Edumatics Pvt Ltd Full time

    Roles & Responsibilities:Advanced Desktop Support: Provide expert-level technical assistance and support for desktop systems, applications, and advanced user issues.Hardware Management: Lead in troubleshooting, repairing, and optimizing hardware issues in desktop computers and peripherals, including high-level challenges.Software Management: Oversee the...


  • Bengaluru, India Focus Edumatics Pvt Ltd Full time

    Roles & Responsibilities:Advanced Desktop Support: Provide expert-level technical assistance and support for desktop systems, applications, and advanced user issues.Hardware Management: Lead in troubleshooting, repairing, and optimizing hardware issues in desktop computers and peripherals, including high-level challenges.Software Management: Oversee the...


  • Bengaluru, India Futuresoft Solutions Pvt Limited Full time

    **Title**: Desktop Support **Level**: L2 **Job summary**: To provide Second level & Escalation support on Desktop, OS and hardware adhering to SLA defined. **Job tasks & responsibilities**: Monitoring & assigning calls to L1 engineers. Installation and configuration of Client OS physically on client machine or using any third party tool. Perform Desktop...


  • Bengaluru, India Preqin Full time

    As an IT specialist, you will provide a comprehensive support encompassing troubleshooting, task automation, and user account management across Active Directory and Office365. Your responsibilities extend to leading incident management, maintaining the Asset Register, and bolstering device security through tools like Intune and Jamf. You will also oversee...

  • Desktop Support-l3

    1 week ago


    Bengaluru, Karnataka, India Tata Consultancy Services Full time

    Must Have - Minimum 5 Years of Desktop Support Experience. - Windows 7 & Windows 10 OS support - VMware experience is must, or VDI environment support experience (VMware Horizon) - MDT: Image capturing and managing - SCCM/MECM (System Centre Configuration Manager), administration and support. SCCM OS deployment. - Knowledge about Group Policy administration...

  • Desktop Support L1

    4 weeks ago


    Bengaluru, Karnataka, India Iron Systems Full time

    **Date Posted**: - 2/22/2024 **Job Function**: - IT Support **Location**: - Bangalore KA - IND **Offered Salary**: - Competitive **Job Summary**: As a Techforce Analyst you will analyze, troubleshoot and resolve incidents. The incidents and requests will vary from desktop to infrastructure related issues. This will involve performing on-site analysis...

  • Desktop Support

    1 month ago


    Bengaluru, Karnataka, India 3i-infotech Full time

    **Designation **:Desktop support Engineer - Field engineer **Salary**: 2.0 LPA to 3 LPA **Location**: Bamgalore, Karnataka **Experience**: 1+ Years **Qualifications** : Any degree **Description**: **Mandatory skills**:Desktop troubleshooting, Printer support, Installation, Configuration, etc.. - Ready to travel. - Address user tickets regarding...

  • Desktop Support

    1 month ago


    Bengaluru, India Thompsons HR Consulting Full time

    **Experience**: 2-3 years’ experience in managing IT devices like laptops, desktops, printers, scanners, smartphones **Required Skills**: - Adept at resolving technical issues (software) over phone or remotely - Reasonably good understanding of local area networks (LAN), TCP/IP and DNS concepts - Good customer-facing qualities (pleasing disposition,...


  • Bengaluru, India Capgemini Full time

    Development of the Standard Operating Environment (SOE) for desktop and Servers platform Own and maintain the SOEs Identification and analysis of Patches Identifying the impact of technical changes to or affecting the SOE to an operational level Provide 3rd line support to client support teams for the SOE when required Required Skills: MDT (Microsoft...


  • Bengaluru, India Wipro Full time

    Hi Linkies,Experience-2 to 4 YearsLocation-BangaloreSkills: Desktop Support, GDS tool and Ticketing experienceResponsibilities:• Provide comprehensive technical support to Deem's strategic customers and partners, addressing technical platform issues through electronic and telephonic channels.• Efficiently triage, log, and monitor problems until...