Senior Sales Manager

1 week ago

Chennai, India Morrison Express Full time

Morrison Express Corporation, We are a global logistics service provider specializing in the transportation of goods and products across the world. We have offices and agents in over 250 locations, which offer efficient and reliable logistics solutions to clients worldwide.


We believe in the power of diversity and aim to create a community where unique and different individuals can thrive and reach their full potential. All members of our organization should feel a sense of belonging and support.


We are committed to providing excellent service and customized logistics solutions to meet each customer’s unique needs. We leverage technology and operational excellence to surpass the expectations of our customers.


Job Summary:

The Head of Sales will be responsible for overseeing and managing the sales department in Chennai, driving sales performance to meet quotas, building and developing a productive sales team, and maintaining strong relationships with customers and vendors. The role involves strategic planning, team management, and ensuring excellent customer service and operational efficiency.


Key Responsibilities:


Sales Performance:

  • Achieve sales quotas set by management.
  • Formulate, plan, and execute the Target Accounts List, monitoring its progress.


Team Management and Development:

  • Ensure sales personnel are knowledgeable and well-versed in their respective fields.
  • Build a productive sales team to boost sales performance and achieve targets.
  • Provide ongoing training and development for sales staff to enhance their skills and uphold the company's image.
  • Assist sales personnel with challenges such as debtor’s collection and handling problematic customers.


Sales Administration:

  • Ensure proper administration and management of the overall sales department.
  • Develop new business opportunities and maintain close relationships with existing customers.
  • Vendor and Customer Relations:
  • Establish, maintain, and enhance relationships with carriers, co-loaders, and other vendors to secure the best rates and services.
  • Follow up with overseas agents regarding rate inquiries and shipment arrangements.
  • Handle and resolve customer complaints and specific requirements promptly and effectively.


Support and Collaboration:

  • Assist the District Manager (DM) as required, providing support in various capacities.
  • Work collaboratively with other departments to ensure cohesive operations and customer satisfaction.


Qualifications:

  • Bachelor’s degree in Business, Marketing, Logistics, or a related field.
  • Proven experience in sales management within the logistics and freight forwarding industry.
  • Strong leadership skills with the ability to build and develop high-performing sales teams.
  • Excellent communication and interpersonal skills.
  • Strategic thinker with the ability to formulate and execute effective sales plans.
  • Proficient in handling customer complaints and providing exceptional customer service.
  • Strong network and relationships within the logistics industry, including carriers, co-loaders, and vendors.


Key Competencies:

  • Results-driven with a focus on achieving sales targets.
  • Team-oriented with a collaborative approach to problem-solving.
  • Strong analytical skills with the ability to interpret sales data and market trends.
  • Adaptable and able to thrive in a fast-paced, dynamic environment.
  • High level of integrity and professionalism.


Benefits:

  • Competitive salary and performance-based incentives.
  • Comprehensive health and wellness benefits.
  • Opportunities for professional development and career advancement.
  • Supportive and collaborative work environment.


The personal and professional growth of our team members is a top priority. We invest in knowledge-building, mentorship, and training to foster a fulfilling career journey. We provide people with challenging roles and the support needed to succeed.


Join our team and be a part of our inspiring journey of growth and expansion. We are committed to growing our global network by pursuing exciting opportunities in existing and new locations and market sectors.

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