Cash Application Specialist

1 week ago

Bangalore Urban, India Oracle Full time

KEY OBJECTIVE • O2C team is accountable from the time an order is booked until invoices are created and receipt applied to the same. Its functions include Collections, Credits and Cash Applications. • Build credibility with stakeholders by virtue of addressing their challenges in quick time with appropriate solution.


Ensures that revenue is recognized in accordance with Corporate and SEC standards. Provides direction to sales organization prior to contracts being concluded.As a member of Revenue Accounting you will assist in the processing of revenue impacting adjustments and reconciling balance sheet account. Monitor revenue, reconcile receivables, and unearned accounts. Work with internal customers to resolve related revenue inquiries. Assist in facilitating the automation of current processes and procedures. You may participate in special projects.Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Strong analytical, prioritization and communication skills in partnering with other internal groups and management. Familiarity with Excel spreadsheets is essential. Familiarity with Oracle Financials is essential. 2 years accounting experience and BA/BS degree in Accounting or equivalent. Some positions need you to be bilingual in English and Spanish or Portuguese.


SPECIFIC RESPONSIBILITIES

  • Communicate process updates to team.
  • Allocating downloaded bank reports to self/team and applying them to invoices paid by customer.
  • Reducing unapplied cash on day to day basis.
  • Achieving KPIs allocated as goals (productivity, quality, unapplied cash, acquisition CIT, C-sat, etc)
  • Work on moving customers from Check to EFT payout methodology for a better customer experience.
  • Assist in account reconciliation queries with Sales/Collections/Customer/Cash Management & other stakeholders. Provide assistance in internal and external audits & provide support on audit requests
  • Responsible for processing refund requests and making general ledger adjustments.
  • Conduct in-depth research and analyze overpayment in resolving unapplied cash.
  • Provides administrative support for accounting functions including areas of general ledger, accounts payable, accounts receivable, fixed assets, and inter-company transactions.
  • Take personal accountability & ownership in resolving issues/challenges for customers (internal & external)
  • Strong delivery skills on handling specific projects / customer accounts / acquisition accounts / etc.
  • Ability to come-up with reporting basis strong analytical skills showcasing trends.
  • Downloading daily deposits from bank system for posting.

RELEVANT EXPERIENCE & TRAINING

  • Good communication skills (Written and Verbal) in English.
  • Should be open in making calls to customers when needed.
  • Overall experience of 5+ years with minimum education of graduation in Commerce.
  • B2B / B2C Cash Apps, Accounts Receivable, Accounts Payable experience is a must.
  • Well acquainted with MS Office (specifically Excel).
  • Open to working shifts.

COMPETENCIES

  • Communication (written & verbal)
  • Gains ‘win-win’ outcomes with colleagues or customers
  • Handles objections with authority and credibility
  • Demonstrates ability to influence without authority
  • Listens carefully and attentively to clarify and confirm understanding of others
  • Conveys information, thoughts, and opinions in a compelling manner, appropriate to the audience

  • Performance Drive
  • Perseveres to deliver against objectives and takes personal accountability for own performance
  • Knows what level of performance is expected and how to get support as required
  • Demonstrates attention to detail in all aspects of work
  • Acts with a sense of urgency and confidence to deliver quality work in a timely manner
  • Demonstrates resilience in the face of challenging situations
  • Delivers results while ensuring compliance with Oracle’s Code of Ethics and Business Conduct

  • Collaboration
  • Easily builds networks and rapport with diverse groups
  • Leverages unique talents and perspectives of all team members
  • Collaborates cross-functionally to deliver on shared objectives
  • Appropriately uses informal and formal networks to seek additional input, support and buy-in for plans/proposals
  • Demonstrates a willingness to place team goals before personal goals
  • Contributes to team progress and success

  • Competitive Edge
  • Demonstrates understanding of unique internal and/or external customer needs and how to meet them
  • Implements improvements in efficiency, effectiveness, and productivity
  • Values and explores ideas and suggestions made by others
  • Considers alternatives to existing assumptions, practices, and thinking

  • Change Agility
  • Positively influences others to adapt when faced with changing business conditions
  • Drives change skillfully; gains adoption from all stakeholders in a timely manner
  • Quickly recognizes situations or conditions where change is needed
  • Demonstrates resilience in times of change and uncertainty

  • Mastering Complexity
  • Makes decisions willingly, even when facing uncertainty
  • Develops and systematically evaluates alternative courses of action
  • Identifies solutions and evaluates consequences and impact of alternatives
  • Makes timely and effective decisions by assessing risk, evaluating alternatives, and applying judgment even with incomplete data

Functional Competencies

  • Cash Applications
  • Reconciliations
  • Risk Management

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