Order to Cash Operations Analyst

4 days ago


bangalore, India Trellix Full time
Senior, Product & Business Operations AnalystOrder to Cash Operations AnalystOrder to Cash Operations AnalystCustomer Success Engineer ApperenticeProgram ManagementSenior Sales EngineerRenewal Account ManagerSenior AccountantSoftware EngineerCustomer Success Manager for customers in the Nordics, Benelux and UKI - Fluent Dutch & English SpeakerBenefits Administration CoordinatorPrincipal Critical Account ManagerStaff DevOps EngineerSecurity Test EngineerSenior Software QA EngineerSenior Software Development EngineerStaff Software EngineerCompensation AnalystIndustrial Security Specialist (CSSO/FSO)Enterprise Account Manager (French/English)Salesforce Development ManagerEnterprise Account Manager (French/English)Senior Sales EngineerChannel Account ManagerSr. Enterprise Account ManagerTechnical Team LeadStaff Software Development EngineerProfessional Services ConsultantSenior Solution Consultant - Network SecurityStaff Solution Consultant - Network SecurityCustomer Success Manager, Public SectorSoftware Development EngineerSr. Software EngineerRevenue AccountantSolutions EngineerNew Business Enterprise Inside Sales RepCustomer Success ManagerCustomer Success Manager - Poland (German Speaking)Channels Program ManagerSoftware EngineerProfessional Services Solution Product ConsultantCustomer Success Engineer ApprenticeBizops ApprenticeProduct Manager, Customer SuccessSenior Software QA EngineerCustomer Success Group - ApprenticeSenior Security Researcher - Data ProtectionSoftware Development EngineerCustomer Success Manager - Ireland (French Speaking)Customer Success Manager - Spain

Order to Cash Operations Analyst

ID: JR0033959

India, Bangalore

Order to Cash Operations Analyst

Responsible for the ongoing maintenance of Trellix customer database information

Company Overview:

Trellix is a global company redefining the future of cybersecurity. The company’s open and native extended detection and response (XDR) platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix’s security experts, along with an extensive partner ecosystem, accelerate technology innovation through machine learning and automation to empower over 40,000 business and government customers. More at .

About the role:

Data Steward for WW Assets, Entitlements, and WW Customer Master Review and analyze (Root Cause) data and provide input to the order operations teams to ensure accurate booking of orders for all Geos. Data cleansing to ensure accurate records of Trellix Customers, Assets & Entitlements. Maintain productivity and quality as per set standards. Interact with WW Customer Database, Order Operations, Revenue, IT and Sales Support teams to identify areas of process improvements. Work on issues, analyze the data and provide an update to management with suggestions. Should be focused towards delivering projects on time. Maintain up-to-date knowledge of Trellix products and processes Participate in projects and resolve process inefficiencies

About you: 

Freshers, Graduation in any discipline, preferably commerce/business administration. Good communication skills: Fluency in English is a must Advanced computer skills (Microsoft Office Products . Strong work ethic & organizational skills Analytical and problem solving abilities Prioritization, attention to detail and task management skills

We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement

We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.


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