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Order Management

3 months ago

bangalore, India Applied Materials Full time

Key Responsibilities

Create under limited supervision quotations/opportunities in ERP system and provide to customer. Dealing with limited volume

Create under limited supervision and maintain accurate Sales Orders in ERP

Escalate and follow up on customer requirements not being met.

Handle customer inquiries via phone, e-mail, and fax

Generate reports & track orders, opportunities, booking and shipment.

Develop understanding of customer requirements and relationship with customers

Develop strong knowledge of AMAT products.

Functional Knowledge

Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities.

Business Expertise

Strong knowledge about Order to Cash, Order Mgt and Sales Operation processes. Understands key business drivers; uses this understanding to accomplish own work.

Leadership

No supervisory responsibilities but provides informal guidance to new team members.

Problem Solving

Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents.

Impact

Impacts quality of own work and the work of others on the team; works within guidelines and policies.

Interpersonal Skills

Explains complex information to others in straightforward situations.

Qualifications

Education:

Associate's Degree

Skills:

Order Management, Purchase Order Management, SAP Order to Cash

Certifications:

Languages:

Years of Experience:

4 - 7 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

No

Relocation Eligible:

Yes