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Senior ServiceNow Developer

3 months ago

Mumbai, India Three Across Full time

ServiceNow Technical Lead/Senior Developer


Job Description

Our Client is seeking a strong technical lead/developer that will build solutions, accelerators, custom application, interface etc. especially for its own ServiceNow Center of Innovation. These solutions ultimately will contribute largely towards getting new business and existing business expansion.


Key Responsibilities


  1. This Technical Lead will be primarily working for ServiceNow COI and help COI towards building offering development, deliverables, accelerators, value add utilities in interest of getting more business and revenue through ServiceNow ITSM, ITAM, ITOM, CSM, FSM or HRSD, App Engine solutions positioning.
  2. Applies innovative technology to business processes to develop new ServiceNow solutions and troubleshoot issues.

Role requires to be a hands-on architect.

  1. This Technical Lead will be responsible for drafting design docs, architecture, functional requirement specifications as well.
  2. This lead/senior developer may also be responsible for end-to-end ServiceNow implementation project and own project delivery goals (up to 50% billable)
  3. This Technical lead will leverage knowledge and experience to deliver end-to-end automated solutions which includes technical implementation of IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations.
  4. This role will be required to organize and prioritize the development teams efforts, interface with clients and management, work with client to access current state processes and tools and provide expert-level support and technical mentoring to internal and external stakeholders.
  5. Solid hands-on experience and knowledge of ServiceNow configurations, scripting, integrations, and table structure
  6. Oversee ServiceNow scripting and security best practices.
  7. Other duties as required under the ServiceNow Technology


Qualifications


  1. Bachelor's degree in computer science, management information systems, or related field
  2. Minimum 4 years leading technical teams with increasingly complex projects in ServiceNow technology.
  3. Deep understanding of project management phases, agile techniques, and tools; ability to work hand-in-hand with Project Manager
  4. ServiceNow Implementation Experience in Employee Center, ITSM, ITAM, ITOM, CSM, FSM & HRSD
  5. ServiceNow App Engine, Custom Application and Mobile App configuration experience
  6. Comfortable working in a fast-paced technology environment
  7. Certifications: ITIL v3/4 Foundation Certified
  8. 3+ years of experience working with ServiceNow
  9. ServiceNow Certified System Administrator
  10. ServiceNow Certified Implementation Specialist certification in 2 or more product suites
  11. ServiceNow Technical Architect (Preferred)
  12. Must be able to manage and supervise technical staff of up to 8 members.