Service Desk Engineer

1 month ago


Noida, India Coforge Full time

Location: Greater Noida

Exp: 3 - 6 yrs


*Immediate Joiner Preferred*


Job Description


  • Excellent Communication skills.
  • Handle inbound/outbound calls.
  • Provide Level 1/2 support to the client.
  • Identify issues and escalate issues when necessary.
  • Resolve end-user incidents and process requests upon first contact via Phone, Email and Chat
  • Escalate user issues to appropriate resources when necessary.
  • Perform software, hardware, and basic network troubleshooting.
  • Clearly document user issues and troubleshooting steps.
  • Maintain technical documentation.


Interested candidates can send their resumes at asmita.tripathi@coforge.com for immediate consideration along with below details:

Exp-

Notice Period-

CTC-

ECTC-

Current Location-

Open for Greater Noida-



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