Assistant Relationship Manager

4 months ago


Mumbai Metropolitan Region, India American Express Full time

Job Responsibilities:

This is a front-line Sales position in the Consumer Cards Sales team, and is responsible for driving business, achieving monthly sales targets, and acquiring new customers through consultative selling of our card’s products via defined channels of acquisition [Retail, Corporate, Venue-sales]

Prospecting for new customers through existing leads and cold calling and maximizing lead generation.

Timely execution of all sales activities – leads, campaigns, referrals & any self-generated leads

Tracking and reporting sales performance including pipeline, acquisition results and market conditions

Set appointments, listen to customer needs, and sell most appropriate product.

Researches and understands prospects before making the call.

Ensures all applications are fully and accurately completed and submitted properly.

Be the interface between Amex and the customer to resolve any application processing issues.

Drive the on-boarding of new customers and initiates spend enablement activities.

Keep up to date on products and competition.

Attend and participate in regular staff meetings.

Engages in regular portfolio planning to determine areas of focus & project accurate full year forecasts.

Attend relevant industry and partner conferences, tradeshows, and networking events.



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