General Manager
4 weeks ago
Organization: Zorba the Buddha
Location: New Delhi, India
Employment Type: Full-Time
About Zorba the Buddha:
Zorba the Buddha is a not-for-profit spiritual centre that offers a serene retreat for personal growth, creative expression, and spiritual exploration. Nestled in New Delhi, our centre hosts workshops, meditation programs, art residencies, and community events, fostering a harmonious blend of spirituality and creativity.
We are seeking a spiritually inclined General Manager to lead our operations, manage our dedicated team, and uphold the vision of our community-oriented spiritual centre.
Key Responsibilities
Strategic Leadership:
- Develop and implement operational strategies aligned with the centre’s mission and values.
- Drive the growth and sustainability of the centre, ensuring its programs resonate with the spiritual community.
- Oversee daily operations across all departments, including front office, housekeeping, food & beverage, sales, and maintenance.
- Develop and implement operational policies and procedures to maintain service excellence and compliance.
- Monitor and ensure adherence to health, safety, and sanitation standards.
Program Development and Execution:
- Oversee the planning and execution of workshops, retreats, and events.
- Collaborate with facilitators and the founder to curate a diverse and enriching program calendar.
- Champion guest satisfaction by resolving complaints, implementing feedback, and enhancing service delivery.
Team Management:
- Lead, mentor, and manage a diverse team of staff and volunteers.
- Foster a supportive and collaborative work environment that reflects the centre’s values.
- Recruit, train, and mentor staff, fostering a culture of excellence and teamwork.
- Set performance goals, conduct regular evaluations, and implement corrective actions as necessary.
- Promote employee engagement and development opportunities.
Community Engagement:
- Build and nurture relationships with community members, donors, and facilitators.
- Act as a spokesperson for the centre, promoting its offerings and mission.
Financial Management:
- Ensure financial sustainability through budget planning, fundraising initiatives, and donor relations.
- Manage the centre’s financial resources responsibly and transparently.
- Develop and manage budgets, forecasts, and financial plans.
- Drive revenue growth through effective pricing strategies, marketing initiatives, and upselling programs.
- Monitor and control expenses, ensuring profitability without compromising service quality.
Facility Management:
- Oversee the upkeep and maintenance of the centre’s premises, ensuring it remains a welcoming and peaceful environment.
- Oversee daily operations across all departments, including front office, housekeeping, food & beverage, sales, and maintenance.
- Develop and implement operational policies and procedures to maintain service excellence and compliance.
- Monitor and ensure adherence to health, safety, and sanitation standards.
- Build and maintain relationships with vendors, partners, and local businesses to enhance operations.
Spiritual Alignment:
- Integrate spiritual practices into the centre’s operations and culture.
- Lead by example, embodying the values of mindfulness, compassion, and self-awareness.
Sales & Strategic Planning
- Collaborate with founder and trustees to define short- and long-term goals.
- Oversee sales and marketing efforts for retreats and various programs to drive occupancy and revenue ensuring sustainability of the centre.
Qualifications
Experience:
- 3+ years in a leadership role, preferably in the non-profit, hospitality, wellness, or spiritual sectors.
- Proven track record in team management, program development, and financial oversight.
Education:
- Bachelor’s degree in Management, Social Work, Psychology, Hospitality or a related field. A Master’s degree is a plus.
Skills:
- Strong leadership, organizational, and communication skills.
- Ability to multitask and prioritize in a dynamic environment.
- Familiarity with spiritual and wellness practices such as meditation, yoga, or mindfulness is essential.
Personal Attributes:
- Deep personal connection to spirituality and a commitment to personal growth.
- Compassionate, mindful, and grounded approach to leadership.
Why Join Us?
At Zorba the Buddha, you will have the opportunity to lead a unique spiritual sanctuary that inspires and transforms lives. You’ll work with a dedicated team and engage with a vibrant community, creating meaningful change in a peaceful and creative environment.
Note: This role is for candidates who are deeply aligned with spiritual values and are enthusiastic about contributing to a mission-driven organization.
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