Customer Service Representative

3 days ago


Pune, India Andor Tech Full time

Job Title:

Customer Service Representative


Pay Roll:

Andor Tech India Pvt Ltd


Location:

PUNE


Mode Of Work:

Hybrid


Job Description:

The Customer Experience Consultant role exists to provide first and second line of customer support to telephone and written enquiries from external and internal Customers and other Consumers in accordance with agreed service levels. The position will ensure all facing queries are answered with the required speed, accuracy and with the maximum level of customer satisfaction. Customer Experience Consultants are required to have a broad understanding of all Customer Service processes to enable a high percentage of first contact resolution and will continually manage customer expectations through various contact channels. CECs are the first point of contact for BP telephone-based enquiries. Provide customer service via the internet, phone, fax and email to support activities


PLEASE NOTE:

  • ONLY LOCAL TO PUNE CAN APPLY
  • ONLY IMMEDIATE JOINERS with 15 days serving can apply. Rest please IGNORE



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