Current jobs related to Sales Quality Check Analyst - Chennai - Notion Press

  • Sales Quality Check

    4 months ago

    Chennai, Tamil Nadu, India Notion Press Full time

    **ABOUT US**: Notion Press is India’s largest book publishing platform with over 100,000 books published and sold in 150+ countries. We are a 12-year-old platform and currently publish a new book every 30 minutes. Notion Press is a global platform for anyone who believes in the power of words and the impact it can have on the world we live in. Our vision...

  • Quality Analyst

    1 week ago

    chennai, India HCLTech Full time

    Mandatory Skills - Candidate should have experience in OTC with quality experience. Job description for the role of Sr. Quality Analyst Manage team of quality analysts with good interpersonal, client and people management skill Ability to audit the deliverables (Audit on Auditor) to check the accuracy of auditors Inter region co-ordination and execution...

  • Quality Analyst

    4 weeks ago

    Chennai, India HCLTech Full time

    Mandatory Skills- Candidate should have experience in OTC with quality experience.Job description for the role of Sr. Quality AnalystManage team of quality analysts with good interpersonal, client and people management skillAbility to audit the deliverables (Audit on Auditor) to check the accuracy of auditorsInter region co-ordination and execution of...

  • Quality Analyst

    1 week ago

    chennai, India HCLTech Full time

    Mandatory Skills- Candidate should have experience in OTC with quality experience.Job description for the role of Sr. Quality AnalystManage team of quality analysts with good interpersonal, client and people management skillAbility to audit the deliverables (Audit on Auditor) to check the accuracy of auditorsInter region co-ordination and execution of...

  • Quality Analyst

    1 month ago

    Chennai, India HCLTech Full time

    Mandatory Skills - Candidate should have experience in OTC with quality experience.Job description for the role of Sr. Quality Analyst Manage team of quality analysts with good interpersonal, client and people management skillAbility to audit the deliverables (Audit on Auditor) to check the accuracy of auditorsInter region co-ordination and execution of...

  • Quality Analyst

    4 weeks ago

    Chennai, India HCLTech Full time

    Mandatory Skills - Candidate should have experience in OTC with quality experience. Job description for the role of Sr. Quality Analyst Manage team of quality analysts with good interpersonal, client and people management skill Ability to audit the deliverables (Audit on Auditor) to check the accuracy of auditors Inter region co-ordination and execution...

  • Quality Analyst

    1 week ago

    chennai, India HCLTech Full time

    Mandatory Skills - Candidate should have experience in OTC with quality experience.Job description for the role of Sr. Quality Analyst Manage team of quality analysts with good interpersonal, client and people management skillAbility to audit the deliverables (Audit on Auditor) to check the accuracy of auditorsInter region co-ordination and execution of...

  • Quality Inspector

    3 months ago

    Chennai, India AYMARKZ QUALITY GROUP Full time

    **Quality inspection.** **Reading blueprints and instructions to comprehend the quality expectations for the product and supplies**. Approving or rejecting raw materials with respect to quality standards and record supplier performance. Selecting output samples and checking them using appropriate.. **Job Types**: Full-time, Regular / Permanent **Salary**:...

  • Quality Check

    4 months ago

    Madhavaram, Chennai, Tamil Nadu, India BAMBALIO TECHNOLOGIES Full time

    Required Freshers or Diploma Holders for QC check&control salary from 12k-14k. **Job Types**: Full-time, Permanent, Fresher, Internship Contract length: 3 months Pay: ₹12,000.00 - ₹14,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Work Location: In person

  • Quality Analyst

    3 months ago

    Chennai, India Guidehouse Full time

    Job Family:GIC Process (India)Travel Required:NoneClearance Required:NoneWhat You Will Do:Monitor the departmental queues for alerts on a regular basis throughout the working day ensuring management are aware of outstanding alerts at end of day• Be familiar with the departmental systems/processes and their implementation• Review transaction monitoring...

  • Quality Assurance Analyst

    4 months ago

    chennai, India Equiniti Full time

    Management Level HJob Title: Quality Assurance Analyst Reporting to (Job Title): Manager About EQ Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering...

  • Quality Assurance Analyst

    1 week ago

    chennai, India Equiniti Full time

    Management LevelHJob Title: Quality Assurance AnalystReporting to (Job Title): Manager About EQEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary...

  • Quality Assurance Analyst

    4 months ago

    Chennai, India Equiniti Full time

    Management LevelHJob Title: Quality Assurance AnalystReporting to (Job Title): Manager About EQEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary...

  • Senior Analyst

    2 weeks ago

    chennai, India AstraZeneca Full time

    Job Title: Senior Analyst - Data Quality Career Level - D1 Introduction to role: We are on the lookout for a seasoned Technical Lead in Data Quality Management. This role is pivotal in ensuring the accuracy, consistency, and reliability of our data assets. You will be working closely with data product owners and domain experts to understand...

  • Senior Analyst

    3 months ago

    Chennai, India AstraZeneca Full time

    Job Title: Senior Analyst - Data Quality Career Level - D1 Introduction to role: We are on the lookout for a seasoned Technical Lead in Data Quality Management. This role is pivotal in ensuring the accuracy, consistency, and reliability of our data assets. You will be working closely with data product owners and domain experts to understand data...

  • Quality Analyst

    3 weeks ago

    Chennai, India gnani.ai Full time

    Job Description: 1.Conducts quality review of telephonic conversations to ensure the Quality scores and inferences generated are accurate as per client requirement, alongside identify areas for improvement.2.Should be excellent in document call observations.3.Should have hands-on experience working on Excel, creating basic Dashboards.4.Support Business team...

  • Quality Analyst

    2 months ago

    Chennai, India Teleperformance Full time

    Responsibilities:Defect Tracking: Identify, document, and track defects and issues, working closely with development teams to resolve them.Quality Assurance: Develop and implement QA processes and procedures to maintain high standards of product quality.Performance Metrics: Monitor and report on key performance indicators (KPIs) related to product quality...

  • Quality Analyst

    2 months ago

    Chennai, India Teleperformance Full time

    Responsibilities:Defect Tracking: Identify, document, and track defects and issues, working closely with development teams to resolve them.Quality Assurance: Develop and implement QA processes and procedures to maintain high standards of product quality.Performance Metrics: Monitor and report on key performance indicators (KPIs) related to product quality...

  • Quality Assurance Analyst

    3 months ago

    Chennai, India Equiniti Full time

    Management LevelHJob Title:Quality Assurance AnalystReporting to (Job Title): ManagerAbout EQEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary...

  • Sales Compensation Analyst

    2 weeks ago

    Chennai, India Antal International Full time

    Hiring for a prominent player in the digital advertising industry. The company serves clients across various industries, including e-commerce, media, technology, and advertising.ROLE: DATA/BUSINESS ANALYST - SALES/ REVENUE OPERATIONS OR SALES OPERATION ANALYST/SPECIALIST OR SALES COMPENSATION ANALYST.LOCATION: CHENNAI ( RELOCATION CANDIDATES DO NOT APPLY)We...

Sales Quality Check Analyst

4 months ago

Chennai, India Notion Press Full time

ABOUT US:

Notion Press is India’s largest book publishing platform with over 100,000 books published and sold in 150+ countries. We are a 12-year-old platform and currently publish a new book every 30 minutes. Notion Press is a global platform for anyone who believes in the power of words and the impact it can have on the world we live in. Our vision is to democratize publishing and help writers to publish and sell their books directly to readers around the world. We are a 120+ strong team currently operating in India, looking to expand to South-East Asia, Europe and North America.


IN THIS ROLE YOU WILL:

  • Monitor, evaluate and score inbound calls against established quality assurance standards
  • Review, evaluate, and score open and closed customer issues tickets against established quality assurance standards
  • Participate, as needed, in calibration sessions, employee communication sessions, and/or the creation of communication tools
  • Supports and communicates business goals, quality standards, processes and procedures and policies
  • Monitor calls to provide feedback regarding telephone etiquette, product information given and procedures
  • Provides performance expectations, action plans and development plans to improve call quality
  • Provides accurate and timely reports on a daily, monthly, month-to-date and year-to-date rolling basis on call quality, productivity, availability and other key metrics as determined


A PERFECT CANDIDATE HAS:

  • 1 to 2 years of experience as a quality analyst in both voice and non voice (Sales call audit is preferable).
  • 1+ years of experience in inside sales can be considered if you have relevant skills.
  • Proficiency in English, Hindi, and/OR Tamil.
  • Previous experience in Inside Sales is preferred.
  • Previous call quality monitoring experience or coaching/mentoring experience preferred


Sound like a fit? We can't wait to hear from you.



BENEFITS:

Our benefits package includes the best of what leading organizations provide, such as:


  • A flat and transparent culture and a chance to work with the leadership team of a high-growth startup
  • Best learning and development opportunities, a chance to have a big impact in a hyper-growth setup
  • The possibility of having a huge societal impact - we help writers fulfil their dreams and our books reach hundreds of thousands of readers across the world
  • Other Benefits - Employee Stock Options, Paid Time Off for Annual Vacations and Healthcare Insurance