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Manager- Last Mile Operations
2 months ago
- Ensures end to end smooth running of station operations for the assigned area/cluster.
- Ensures all the operational SOP’s are followed, and timely audit is conducted.
- Monitors Zero Breach across Region in terms of shipments closures within defined TAT.
- Monitors zero missing shipments in terms of Value & Numbers and ensures zero fake updates in the software
- Directly responsible for reduction in cost by monitoring per shipment cost and increase in productivity by maintaining PDD (Promise Delivery Date)
- Responsible for operational budgets (amount allotted to run the DC), cash management (petty cash, OPEX) and fleet management
- Suggests various models for new pin code expansion of new location / cities across cluster and scouts for facilities for the new DCs
- Acts as a people manager and coordinates with HR for FEs’ salaries, other issues & grievances.
- Takes care of new initiatives like involving 3rd party for the distribution of shipments wherever there are a smaller number of packages
- Monitors security parameters across region and ensures no unlawful activity occurs
