Head of Service Management

Found in: Appcast Linkedin IN C2 - 2 weeks ago

Mumbai, India BTI Executive Search Full time

Objective:



  • To lead the Service Business P&L while contributing to the Organization’s Strategic and Business Goals. Leading, directing, motivating and developing a world class Service team that would effectively manage all India Operation and Maintenance activities of the organization.


Key Responsibilities:



  • Oversee asset management for Wind Assets ensuring smooth functioning and performance as per defined business plan.
  • Support business planning and budgeting for Wind Assets to drive increased capacity utilization and asset reliability.
  • Ensure to develop and sustain Team competencies and a strong culture of Operation Excellence within team constantly upgrading the O&M strategy and practices to keep up with the business challenges. Drive initiatives to build team competency for in-house management of all O&M related activities.
  • Track performance business plan providing regular meaningful updates to management.
  • Identify major O&M issues impacting safety, performance and availability of the Assets; Coordinate with O&M contractors to resolve them.
  • Review performance of wind assets against defined KPIs; Conduct root cause analysis of major equipment failures and organize rectification of the same.
  • Ensure all compliance to terms and conditions of the contract and documents; Interact with Finance and Sales teams to resolve any issues related to payment and billings.
  • Provide support to service teams to ensure O&M activities are carried as per organisation quality, safety standards and contract timelines.
  • Develop a workforce which is capable, skilled motivated and sensitive to companies culture.
  • Build and maintain mutually beneficial professional relationships with all key stakeholders to help safeguard companies interests within the limits of organizational guidelines and policies.


Minimum 20 Years of experience in the O&M of wind renewable energy segment.



Professional Education: B.E / B. Tech/ M. Tech – Mechanical / Electrical / Civil

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