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Digital Transformation Manager
4 months ago
Role: Source to Contract SME (Black Belt Role)
Position: Manager
Location: Either Bangalore or Hyderabad, India (RTO Mandatory)
Welcome to the relentless pursuit of better.
Genpact is inviting applications for a Subject Matter Expert (SME) in source to contract domain (Black Belt role) in the Operational Excellence & Transformation (OET) team for a banking client.
A Black Belt in Genpact is responsible for managing and executing a roadmap of High Impact Projects that solve for the business problems/opportunities of key customer(s) through usage of methodologies like Lean, Six Sigma, Business process re-engineering or Digital/ Analytics solutions.
The role would be responsible for the effective delivery of the key transformation projects for the clients with a distinctive focus on deploying digital technologies like predictive analytics, Machine Learning, Intelligent automations, etc. by working with cross-functional global teams to favorably impact to the business outcomes of the customer. This provides an opportunity to work in cross-functional environment where soft skills come to the fore more often, gives exposure to senior stakeholders – internal and external.
Responsibilities:
- Candidate will be part of Lean Digital Transformation (LDT) team and will have to follow the 2-year Black Belt certification roadmap as per the Genpact corporate LDT guidelines to complete the black belt certification.
- Engage with Requestion Management (PR to PO) and Sourcing (source to contract) Operations team members on the ongoing process improvement initiatives.
- Facilitate brain storming sessions with operations team members to identify new process improvement opportunities.
- Understand the end-to-end process and liaise with operations team for ideation of new initiatives.
- Update the trackers / PowerPoint decks regularly for ensuring timely reporting to internal and external stakeholders.
- Engage with client stakeholders over a defined frequency on the new initiatives along with progress, challenges and support required on the existing projects.
- Coordinate with MIS and Operations team members for getting hold of necessary data and perform appropriate analysis for benefits validation and client sign off.
- Coach and mentor operations team members on Lean and DMAIC methodologies and provide ample support on their Lean and Six Sigma projects (Lean, Green Belt certifications)
- Must be flexible to support during different time zones (if required)
Qualifications (Must have):
- Any Graduate
- Minimum of 5 years’ experience insourcing and procurement (PR to PO, Source to Contract) domain
- Good excel and PowerPoint skills; must be well versed with advanced excel applications (e.g. Pivot, Look ups and complex excel formulas)
- Excellent verbal and written communication skills
- Prior experience of managing overseas client stakeholders
- Certified Green Belt
Qualifications (Good to have):
- MBA/Masters/Engineering Degree/Any other disciplines in Finance or Accounting
- Certified Black Belt
- Prior experience of Accounts Payable domain
- Knowledge on Excel Macros
- Prior work experience with solutions such as Coupa, ServiceNow, QlikSense, Oracle Fusion, Tradeshift etc.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to building a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visitwww.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
