Cluster Manager

3 weeks ago


Hyderabad, India HDB Financial Services Ltd. Full time

Role : Cluster Manager

Product : Personal Loan

Experience : 8+ years

Location : Hyderabad


Job Profile :


  • Maintaining & optimizing profitability of the Salaried Units
  • Monitoring targets in numbers & volumes
  • Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues
  • Achieve contributed value targets set for the Salaried Units
  • Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds
  • Minimize pre & post disbursal discrepancies
  • Monitoring Performance
  • Employee Retention,Employee Productivity,
  • Monitor individual performance of each employee, continuously work to maximize productivity
  • People Management
  • Motivate and developing Salaried Units team


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