Sports Venue Executive

2 weeks ago

Gurugram, India Hudle Full time

About HUDLE : We are a sports-tech startup on a mission to enable 100 million Indians to play active sports as a

way of life through a combination of cutting-edge technology and on-ground expertise. Hudle gives access to 5L+ people to their favorite sport across 1000+ facilities, throughout the country. We are very passionate about what we do and Flexibility, ownership, & growth is part of our DNA. Hudle is run by a bunch of sports enthusiasts and young people.


Monthly Salary : 18000 CTC - 22000 CTC

LOCATION : Gurgaon (sector 75 and sector 65)

Note : Looking for hyperlocal candidates only


Job Description : A VE is responsible for managing the operations of the sports facilities he or she is assigned to. Some highlights of the role include:

● Being responsible for the infrastructure of a sports facility and reporting to the manager on a timely manner, plus being responsible to work with partners for maintenance and upkeep of the facility.

● To ensure hygiene is top class and all utilities ( water, electricity, etc ) are properly functioning.

● Talk to customers, answer customer queries and create a positive environment at the sports facility for the customers

● To develop an expertise in the tools that are used to manage operations - Hudle App, Sling, Slack.

● Develop and maintain relationships with sports facility owners and its staff.

● To ensure branding is installed well and is enhancing the ambience of the facility.

● To ensure equipment is readily available for the customers.

● Work with the managers directly to implement policies and follow them.

● Represent Hudle with high ownership, integrity and professionalism.

● Develop and share insights related to pricing, customer experience and operations with the central team.

● Collect and Report collections in a timely and accurate manner.


Qualifications and Requirements :

● Graduate in any field.

● Basic interest in sport.

● Functional understanding of technology.

● Conversant in Hindi and Marathi. English is a bonus.

● Very high in integrity, punctuality and great at customer service.

● Ability to work in shifts 6 days a week anytime between 5am and 12 midnight.

● Should be mobile - owning a personal vehicle will be a plus.

● Past experience in the hospitality industry, including hotels, retail, QSRs, facility management is preferred.


Benefits :

● Competent Salary with great working environment

● ESI, PF, Insurance for all employees

● Growth Opportunities for high performers

● Incentives for overtime & extra days worked

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