Principal Consultant

2 months ago

Hyderabad, India Genpact Full time

Principal Consultant - Windows Administrator

Location: Hyderabad

Experience: 8-15 years

30 days joiner preferred.


Kindly do apply here or share resume to nsenthil.kumar@genpact.com with Sub of "Sr. Windows Admin" along with Notice period.


Genpact is hiring a senior Windows Server Engineer who must be good at root cause analysis, document/report, automate, maintain, troubleshoot and patch windows servers.

· They would help to identify root cause of issues, document issues, generate reports, patch the servers, remediate vulnerabilities, monitor, test and resolve server related queries to their client or company.

· They provide support for IT infrastructure services on all hosted windows operating system flavors from Windows server 2008 to Windows server 2022.


Windows Server Support Engineer Responsibilities:

· Help to identify the root cause of issues. Work with Microsoft and other external vendors to identify the issue.

· Automate tasks, identify process improvements

· Document and report issues

· Lead the team and mentor juniors

· Apply security updates on the server using Microsoft configuration manager (SCCM).

· Vulnerability remediation

· Troubleshoot patching issues

· Troubleshoot server connectivity issues from vcenter, ILOs.

· Monitor server health

· Troubleshoot CPU, Disk space, RDP, server connectivity issues etc

· Generate compliance/vulnerability reports

· Document key issues/root cause

· Installation & Configuration of Server OS

· Server Decommissions

· Handling tickets – Incidents/Tasks/Change management requests

· Work with users across different locations on various issues


Windows Server Support Engineer Requirements:

· Windows OS – Win 2008/Win2012 R2/Win2016/Win2019/Win2022

· Deployment Tools – WSUS, SCCM

· Excellent Knowledge on Virtualization Technology (VMware, VCenter)

· Server Hardware – Dell/HP/Cisco UCS

· Automation – PowerShell

· Ticketing Tools – ServiceNow

· Good understanding of Windows Active Directory, DNS, DHCP

· Good communication skills

· Outstanding troubleshooting skills

· Outcomes Oriented – Successfully manage a set of responsibilities until its completion

· Team Player with a capability to work successfully with various personalities

· Work well under pressure

· Operate self-sufficiently from home and office as well when required

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