Principal Consultant

2 weeks ago

Delhi, India Genpact Full time
Principal Consultant - Windows AdministratorLocation: HyderabadExperience: 8-15 years30 days joiner preferred.

Kindly do apply here or share resume to

with Sub of "Sr. Windows Admin" along with Notice period.

Genpact is hiring a senior Windows Server Engineer who must be good at root cause analysis, document/report, automate, maintain, troubleshoot and patch windows servers.· They would help to identify root cause of issues, document issues, generate reports, patch the servers, remediate vulnerabilities, monitor, test and resolve server related queries to their client or company.· They provide support for IT infrastructure services on all hosted windows operating system flavors from Windows server 2008 to Windows server 2022.

Windows Server Support Engineer Responsibilities:· Help to identify the root cause of issues. Work with Microsoft and other external vendors to identify the issue.· Automate tasks, identify process improvements· Document and report issues· Lead the team and mentor juniors· Apply security updates on the server using Microsoft configuration manager (SCCM).· Vulnerability remediation· Troubleshoot patching issues· Troubleshoot server connectivity issues from vcenter, ILOs.· Monitor server health· Troubleshoot CPU, Disk space, RDP, server connectivity issues etc· Generate compliance/vulnerability reports· Document key issues/root cause· Installation & Configuration of Server OS· Server Decommissions· Handling tickets – Incidents/Tasks/Change management requests· Work with users across different locations on various issues

Windows Server Support Engineer Requirements:· Windows OS – Win 2008/Win2012 R2/Win2016/Win2019/Win2022· Deployment Tools – WSUS, SCCM· Excellent Knowledge on Virtualization Technology (VMware, VCenter)· Server Hardware – Dell/HP/Cisco UCS· Automation – PowerShell· Ticketing Tools – ServiceNow· Good understanding of Windows Active Directory, DNS, DHCP· Good communication skills· Outstanding troubleshooting skills· Outcomes Oriented – Successfully manage a set of responsibilities until its completion· Team Player with a capability to work successfully with various personalities· Work well under pressure· Operate self-sufficiently from home and office as well when required

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