Genpact | principal consultant

3 days ago

Hyderabad, India Genpact Full time
Principal Consultant - Windows Administrator
Location: Hyderabad
Experience: 8-15 years
30 days joiner preferred.
Kindly do apply here or share resume to with Sub of "Sr. Windows Admin" along with Notice period.
Genpact is hiring a senior Windows Server Engineer who must be good at root cause analysis, document/report, automate, maintain, troubleshoot and patch windows servers.
· They would help to identify root cause of issues, document issues, generate reports, patch the servers, remediate vulnerabilities, monitor, test and resolve server related queries to their client or company.
· They provide support for IT infrastructure services on all hosted windows operating system flavors from Windows server 2008 to Windows server 2022.
Windows Server Support Engineer Responsibilities:
· Help to identify the root cause of issues. Work with Microsoft and other external vendors to identify the issue.
· Automate tasks, identify process improvements
· Document and report issues
· Lead the team and mentor juniors
· Apply security updates on the server using Microsoft configuration manager (SCCM).
· Vulnerability remediation
· Troubleshoot patching issues
· Troubleshoot server connectivity issues from vcenter, ILOs.
· Monitor server health
· Troubleshoot CPU, Disk space, RDP, server connectivity issues etc
· Generate compliance/vulnerability reports
· Document key issues/root cause
· Installation & Configuration of Server OS
· Server Decommissions
· Handling tickets – Incidents/Tasks/Change management requests
· Work with users across different locations on various issues
Windows Server Support Engineer Requirements:
· Windows OS – Win 2008/Win2012 R2/Win2016/Win2019/Win2022
· Deployment Tools – WSUS, SCCM
· Excellent Knowledge on Virtualization Technology (VMware, VCenter)
· Server Hardware – Dell/HP/Cisco UCS
· Automation – Power Shell
· Ticketing Tools – Service Now
· Good understanding of Windows Active Directory, DNS, DHCP
· Good communication skills
· Outstanding troubleshooting skills
· Outcomes Oriented – Successfully manage a set of responsibilities until its completion
· Team Player with a capability to work successfully with various personalities
· Work well under pressure
· Operate self-sufficiently from home and office as well when required

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