Client Services Executive

2 months ago

Chennai, India SGK Full time

The Client Coordinator is responsible for leading the team from project inception through completion. This role understands the needs of the clients as well as all facets of the project and has a firm grasp on all manufacturing techniques that could be employed as part of the solution.


Responsibilities

  • Creates and maintains the project work back schedule to ensure all up-front tasks and activities are assigned and completed on time.
  • Initiates kickoff and solution review meetings and ensures that subsequent meetings or tasks occur in a timely manner as dictated by each project.
  • Directs project activities and monitors project costs to ensure the business is as profitable as possible.
  • Meets with the clients as needed and understands client's expectation.
  • Monitors quality on production floor and resolves conflicts/issues to keep projects on track.
  • May plan, direct, and coordinates activities of employee(s) to ensure goals or objectives are accomplished. Mentors, coaches, trains and develops team.
  • Mandatory experience in print and packaging design domain.
  • Additional duties as assigned.


Qualifications

  • 4+ years progressive project coordination experience; or equivalent combination of education and experience
  • Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
  • Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
  • Solid understanding and application of mathematical concepts.
  • Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
  • Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
  • Ability to work with and influence peers and management.
  • Self-motivated with critical attention to detail, deadlines and reporting.

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