Chat Process Executive

2 days ago

Pune, India WNS Full time

🚀 Exclusive Walk-In Opportunity at WNS Pune Chat Process Hiring 🚀


WNS Pune is hiring Chat Process Executives A fantastic opportunity for freshers and experienced candidates to join a global leader in customer experience management.


🧾 Job Description Chat Process Executive


Role: Chat Process Customer Support

Location: WNS, Weikfield, Viman Nagar, Pune

Department: Operations Non-Voice

Employment Type: Full-time (Work from Office)

Experience: 0 – 3 years

Shift: Rotational (24/7 including night shifts)

Transport: Free cab facility (home pickup & drop)


🔍 Key Responsibilities:


  • Handle customer queries through chat in a professional and timely manner.
  • Provide accurate information regarding products/services.
  • Resolve customer concerns efficiently while ensuring customer satisfaction.
  • Document all interactions in the system as per company policies.
  • Follow standard procedures and guidelines while troubleshooting.
  • Collaborate with internal teams for issue resolution when needed.


✅ Requirements:


  • Education: Undergraduate / Graduate in any discipline.
  • Communication Skills: Excellent written English communication is mandatory.
  • Ability to multi-task and handle pressure in a fast-paced environment.
  • Prior BPO/chat support experience is an added advantage.


📅 Walk-In Drive Details:

🗓️ Date: 9th September 2025

🕚 Time: 11:00 AM – 2:00 PM

📍 Venue: WNS, Weikfield IT Park, Viman Nagar, Pune

📄 Documents to Carry: Resume


✨ Don’t miss this opportunity to join a top global organization and build a rewarding career in digital customer service


Contact Person - HR Anjali - 7044307670


📌 Tag your friends or colleagues who may be interested


#WNS #WalkInDrive #ChatSupport #PuneJobs #NonVoiceProcess #HiringNow #FreshersWelcome #CustomerService #BPOCareers #WNSPune

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