HR Operation- Insurance Process

2 weeks ago

Navi Mumbai, India JSW Full time

Job Summary:

Purpose – The Incumbent will be responsible for facilitating the smooth transition of the Employee

Insurance Process to Global Business Services (GBS) for various insurance categories including GMC (Group Medical Coverage), GTLI (Group Term Life Insurance), and GPA (Group Personal Accident). This role requires effective coordination with internal stakeholders, insurance providers, and GBS teams to ensure seamless operations and compliance with established policies and procedures.


Key Responsibilities:


Transition Management:

Collaborate with HRBPs (Human Resource Business Partners) to understand the existing insurance

process and requirements.

Ensure timely communication and alignment with all stakeholders regarding transition plans, timelines, and expectations.

Data Management and Validation:

Verify the completeness and accuracy of employee and dependent data in the MyJSW portal.

Conduct regular data checks and audits to ensure data integrity and compliance with insurance

enrollment requirements. Coordinate with HRBPs and Group CIC (Central Insurance Cell) for data submission and validation processes.

Policy Administration:

Liaise with insurance providers and CIC teams to facilitate the enrollment and renewal processes for various insurance policies (GMC, GTLI, GPA). Assist in the preparation of purchase requisitions (PR) and purchase orders (PO) for insurance premiums and related expenses. Support centralized payment processes and budget control activities related to insurance payments.

Documentation and Reporting:

Maintain accurate documentation of insurance policies, agreements, and related correspondence.

Generate regular reports on insurance enrollment, policy renewals, and other key metrics for

management review. Ensure compliance with regulatory requirements and internal audit standards.

Collaboration and Support:

Collaborate with cross-functional teams, including C&B (Compensation & Benefits), digital HR, and

insurance specialists, to integrate systems and processes effectively. Provide support for knowledge transfer activities from the C&B team and HRBPs to facilitate a smooth transition of responsibilities to GBS.


Qualifications and Skills:

  • Bachelors degree in Human Resources, Business Administration, or Bcom
  • 3-6 Years Prior experience in HR operations, insurance administration, or similar roles preferred.
  • Strong analytical skills with attention to detail and accuracy.
  • Excellent communication and interpersonal skills to interact effectively with internal and external
  • stakeholders.
  • Ability to manage multiple tasks simultaneously and meet tight deadlines in a fast-paced environment.
  • Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and familiarity with HRIS (Human
  • Resources Information Systems) preferred.
  • Knowledge of insurance policies and regulations is an advantage.

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