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Analyst - Insurance Operations

1 month ago

Mumbai, Maharashtra, India Marsh McLennan Agency Full time

Marsh is seeking candidates for the following position based in the Mumbai office:

Job Title: Analyst – Insurance Operations

What can you expect?

  • An opportunity to understand services which are integral part of Insurance broking lifecycle
  • A place to enhance your knowledge on work which is recently transitioned or to be transitioned
  • In the first month, we expect you to understand the service or process. Learn about risk associated with service and deeper understanding of workflow by the end of second month of joining and within three months we would want you to become a process expert with knowledge on at least one of the Lines of Business
  • Our team is new but growing at fast pace and most of our colleagues have an average experience of 4 years. We are one big family who takes pride in exceeding end customer expectations with focus on insurance and business knowledge.
  • We have robust training around understanding insurance concepts and business knowledge. All the team members will support you during this journey.

What is in it for you?

  • Solid platform to demonstrate your technical skills and become a cutting-edge technical expert.
  • Enhance your skills via various development programmes offered in-house
  • All benefits as per the location HR policy will be applicable.

We will count on you to:

  • Ensures timely and accurate production/processing of complex documents/information (includes report preparation)
  • Maintains a basic understanding of the core aspects of relevant Insurance and related legislation (customer awareness) and strengthen established relationships
  • Adheres to Company policies and performance standards
  • Contributes to the achievement of Operations team Service Level Agreements (SLA), Key Performance Indicators (KPI) and business objective

What you need to have:

  • Graduate in any field
  • Flexible to work in any shifts as per business requirement
  • Expected shift timing – 2:30pm – 11:30pm or 6.30pm – 3.30am
  • Excellent command on written and oral communication

What makes you stand out?

  • Communication
  • Analytical ability
  • Planning and Organizing
  • Prioritization with Client Focus
  • MS-Office skills

Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit , follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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