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Retail Product Trainer
2 months ago
Position - Retail Product Trainer
Segment -Training
Location -Bangalore
Key Responsibilities
Designing and executing orientation programs for sales teams
Conducting onboarding training sessions for new hires
Acting as a consultant to salespeople for challenges they face on the job.
Observe how salespeople interact with clients to identify areas of improvement
Determine training needs both for individuals and teams
Organize role-playing activities to simulate difficult client cases (e.g. how to overcome objections)
Advise salespeople how to upsell products and services
Apply various sales training techniques (e.g. gamification, case studies and group activities)
Maintain updated records of training curriculum and material
Document the activities in a report and share the same with higher management
Collaborate with store managers and cluster managers to identify training needs and provide ongoing support and coaching to enhance employee performance.
Stay up-to-date with industry trends and best practices in retail training and incorporate them into training programs.
Monitor and evaluate the effectiveness of training programs through assessments and feedback, making necessary adjustments to improve outcomes.
Desired Profile
Proficient in delivering effective presentations
High inclination towards selling technology and delivering training on products & accessories
Strong communication skills and business acumen
High adaptability with a mindset to deliver results
Willingness to learn and take initiatives
Should be willing to travel and visit stores across PAN India location
Why Ample:
Ample is a 28 year old organisation. What does it mean for you?
• We are a stable organisation with over 28 years of experience in SI / IT in an environment where companies rarely cross 10
• We have built trusting relationships - with team members, customers and partners, several of them for over a decade, and many over two decades.
• We have navigated diverse challenges, disruptions and have navigated them all, and emerged triumphant.
The foundation for future growth is on the following foundations
• Globally revered brands in partnerships with Ample - in the enterprise and retail industry
• You would be representing a brand that the market has revered and valued over two decades
• We aspire to grow at a trailblazing pace over the next 5 years, and reach USD 1 Billion . This will need leaders who can take the mantle of responsibility towards this opportunity.
• Our current enterprise base of 1500 customers is spread across the country and will become the core of our growth engine
We live our vision and values
Our customers and team members experience this every day, making it a place to be for anyone engaging with us
We have an open culture where people are expected to focus on “what-is-right” instead of “who-is-right”. Feedback, suggestions and comments are encouraged, and acted upon. Anyone can speak to anyone in the organisation.
