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Quality Assurance Specialist

2 months ago

Gurugram, India RegisterKaro Full time

Position: Quality Monitoring Associate

Location: Sector 20, Gurugram

Department -Quality Assurance



Job Summary:


The Quality Monitoring Associate will be responsible for overseeing and ensuring the quality standards across various departments within the organization. This role will involve monitoring, assessing, and reporting on departmental processes, identifying areas of improvement, and ensuring adherence to company-wide quality guidelines. The ideal candidate will have strong analytical skills, attention to detail, and the ability to collaborate with multiple teams to enhance operational efficiency.


Key Responsibilities:


-Monitor Departmental Activities

Continuously observe and evaluate the processes and outputs of all departments to ensure they align with the company's quality standards and objectives.


- Quality Assurance

Perform quality checks across various departments, ensuring that procedures are followed, standards are met, and any deviations are addressed promptly.


Data Collection and Reporting

Compile, analyze, and report data related to quality metrics, providing detailed feedback on performance trends and areas needing improvement.


-Process Improvement

Identify gaps in current processes, recommend improvements, and work with department heads to implement corrective actions where necessary.


-Compliance Management

Ensure that all departments are following internal guidelines and regulatory standards, helping to maintain compliance with industry and company-specific regulations.


-Collaboration with Departments

Work closely with team leaders and department heads to ensure quality issues are addressed, and best practices are communicated across the organization.


-Audit Participation

Assist in internal and external audits by providing documentation, reports, and insights into the quality monitoring efforts within departments.


- Training & Support

Provide training and guidance to employees on quality assurance processes and tools, enhancing overall departmental performance.


Feedback Mechanism

Create and maintain a structured feedback system, helping departments to continuously improve based on the insights gathered from quality monitoring efforts.


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Required Skills and Qualifications:


- Bachelor’s degree in Quality Assurance, Operations Management, or a related field.

- 0-2 years of experience in a quality monitoring or quality assurance role.

- Strong analytical skills with a high attention to detail.

- Excellent communication and interpersonal skills.

- Ability to work collaboratively across multiple departments.

- Proficiency in quality management systems (QMS) and data analysis tools.

- Knowledge of industry standards, regulations, and compliance requirements.

- Strong problem-solving and organizational skills.