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Quality Assurance Intern

1 month ago

Gurugram, India Sova Health Full time
About Us:

Join Sova Health, a dynamic and innovative gut health company dedicated to empowering individuals through nutrition and wellness. We are seeking a motivated Quality Assurance Intern to support our quality assurance team in maintaining high standards of service and client satisfaction.

Position Overview:

As a Quality Assurance Intern, you will play a crucial role in evaluating coach-client interactions and ensuring compliance with our quality assurance guidelines. This position offers a unique opportunity to gain hands-on experience in quality assurance, performance monitoring, and operational excellence within the nutrition industry.

Preferred Qualifications:
  • Students or graduates of any major who possess the required skills and traits
  • A background in nutrition or related fields will be preferred
Key Skills:
  • Attention to Detail: Ability to thoroughly review communications and consultations for accuracy and compliance.
  • Strong Communication Skills: Provide clear and professional feedback to team members and coaches.
  • Excel Proficiency: Maintain and organize QA records using Microsoft Excel.
  • Willingness to Learn: Experience with or eagerness to learn about performance monitoring processes.
Responsibilities:
  • Review and evaluate coach-client interactions, ensuring adherence to QA guidelines.
  • Assist in compiling and organizing performance data for analysis.
  • Provide constructive feedback to coaches based on evaluations.
  • Support the QA team in maintaining and improving quality assurance processes.
Traits:
  • Proactive: Self-starter with the ability to work independently and take initiative.
  • Team Player: Collaborate effectively with both the QA team and coaches to enhance service quality.
  • Confidentiality: Ability to maintain confidentiality and handle sensitive data with discretion.
Benefits:
  • Valuable Experience: Gain hands-on experience in quality assurance and operational excellence in the nutrition industry.
  • Mentorship and Training: Access to mentorship and internal training sessions to further develop your skills.
  • Insight into Startups: Gain insights into the startup environment and business operations.
  • Future Opportunities: Potential for future paid positions based on performance and business needs.
Application Process:

Interested candidates are encouraged to submit their resume and a brief cover letter outlining their qualifications and interest in the position to Divjyot.Kaur@Sova.health .