Admissions Coordinator

2 weeks ago

Gurugram, India GD Goenka Group Full time

Founded in Paris in 1895, Le Cordon Bleu is considered today the largest network of culinary and hospitality

schools in the world with more than 35 schools in 20 countries and 16,000 students of over 90 nationalities are

trained every year.

 

Le Cordon Bleu combines innovation and creativity with tradition through its certificates, diplomas and

bachelors and master degrees, including an online degree in gastronomic tourism.

Over the last century Le Cordon Bleu has seen revolutionizing change as we have evolved from a Parisian

cooking school to an international network of culinary arts and hospitality institutes.

Our philosophy of achieving excellence through constant practice and refinement remains the same, even as

we grow to meet the needs of the contemporary culinary and hospitality industries.


While our focus at Le Cordon Bleu is education, we have taken special interest in the public realm as well.

We offer many fine restaurants as well as numerous bakeries and coffee shops under the Le Cordon Bleu

trademark. In addition, we have expanded our activities to include various educational media such as culinary

publications, instructional videos, TV series, cooking equipment and such more.

Our privileged partnership and articulation agreements with various governments, universities, and culinary

associations have allowed us to promote French Art de Vivre worldwide


1.Reporting and working relationship

Reporting to the Finance and Admission manager, under the management of the LCB Program Director and

ultimately under the institute management board.


2.Main Role and responsibilities

We are seeking an organized and customer-focused Admissions Coordinator to support our admissions

process and provide a seamless experience for prospective students. This role will be responsible for guiding

applicants through each step of the admissions process, managing applications, and ensuring clear

communication between the admissions team and prospective students. The ideal candidate is detail-oriented,

personable, and capable of multitasking in a fast-paced environment.


3.Tasks

  • Processing of student applications  
  • Verify all registration documents  
  • Prepares and mails out the enrolment package 
  • LOO / COE
  • Processing of fees / tuition  
  • Ensures all tuition payments are processed and all payments and affiliated documents are received and registered accurately 
  • Process of refunds and deferrals, documents for accounting 
  • Collection of tuition fees 
  • Statements of account to students 
  • Student files in our CRM system (EMP), updated through the life time of the student’s term 
  • Responsible of the accuracy of the student records 
  • Verify all documents are included in student files and uploaded to EmPortal 
  • Respond to student queries during enrolment process, including, deferrals, changes in program, cancellations, transfers to other LCBs (tuition fees) 
  • Prepare and disseminate term class lists (Chefs, accounting and Admissions manager) 
  • Visas; monitor expiry dates and collection of renewed visas for international students  
  • Reports;  
  • create a report for enrolment status each term,  
  • maintains a list of current and future students 
  • reason for deferrals and cancellations (Marketing) 
  • maintains the tracking sheet for enrolments, audits and visas  
  • Accounting- knife kits, tuition fees (year + L/I) 


Tasks:  

  • Assist and attend Orientation / Graduation and various student activities 
  • Liaise with Student representatives (Marketing team) for outstanding registration documents 
  • Assist with the various audits (Financial and Academic) 
  • Coordinate with accounting to update student accounts in Navision 
  • Assist with the calculation of equipment kit requirements  
  • Assists on other student services or academic matters 
  • Assist on any other requests in regard to Student Services and or Academic matters 
  • Any other duties as required by Management. 

 

5.Personal Skills and Soft skills

  • Professional, communicative and efficient business partner; understands how to work in a multi- cultural and diverse environment, including strong customer service skills 
  • Tact, diplomacy and confidentiality 
  • Analytical thinking; ability to formulate and understand operational issues, situations and problems.  Quality awareness; driven by the desire to identify, prioritize and maintain standards to meet internal and external demands. Focusing on safeguarding and enhancing the quality of what we do in terms of accuracy, timeliness and consistency within policies and guidelines and best practices.  
  • Flexibility; the ability to work in a climate of change, entrepreneurship and a family owned business culture.
  • Handle stress and demands in a calm thoughtful matter with the ability to prioritize and assess the efficient execution of the required tasks.  
  • Ability to strive to high performance standards and be accountable for own actions 


6.Qualifications

  • Excellent verbal, written communication and presentation skills in English 
  • 3 to 4 years working experience, including admissions and administration 
  • Cash, credit card handling / money transfer experience  
  • Full familiarity with standard Microsoft Office programs (Word, Excel and SharePoint).  

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