Client OnBoarding Specialist

3 weeks ago


Mumbai, India Seven Full time

Job Title: Client Onboarding Specialist


Location: Lower Parel, Mumbai


Responsibilities:

  1. Manage and execute the end-to-end client onboarding process for clients in the AIF Business, collaborating with client advisors to collect necessary documentation.
  2. Act as a liaison with the RTA (Registrar and Transfer Agent) to facilitate smooth onboarding procedures.
  3. Serve as a case manager to oversee all stages of client onboarding, addressing inquiries from clients and client advisors.
  4. Propose innovative ideas and contribute to ongoing process and service enhancements.
  5. Demonstrate a comprehensive understanding of evolving regulations related to AML/KYC/CKYC and investment suitability.
  6. Participate in ad hoc projects such as system changes, process improvements, and regulatory updates from inception to implementation.
  7. Demonstrate effective planning, time management, and prioritization skills.


Requirements:

  1. Bachelor's degree in any field.
  2. Prior experience in KYC/AML roles, client onboarding, remediation processes, or related functions.
  3. In-depth knowledge of KYC/AML procedures and regulations.
  4. Proven track record in client service.
  5. Ability to meticulously follow up and ensure completion of deliverables.


Desired Attributes:

  1. Self-motivated individual capable of working autonomously.
  2. Strong written and verbal communication skills.
  3. Collaborative mindset with the ability to work across different functions and manage stakeholder expectations.
  4. Dedicated team player with a proactive attitude and willingness to learn.
  5. Effective multitasker capable of performing well under pressure.
  6. Innovative thinker capable of generating out-of-the-box solutions.



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