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Transition Manager

4 months ago

Gurugram, India Optum Full time

Role:

· Should have experience in key Transition & Program Management elements, resource estimation, and planning, Risk Management, operating models etc.

· Should have Business Process Operations experience.

· Should have experience in managing and being responsible for multiple portfolios

· Should have experience in converting multiple demand items to actual strategic programs/Transitions

· Should have people management experience

· Good collaboration and influencing skills

· Exposure to Agile methodology is a plus

· Ability to work and execute in ambiguous/start-from-scratch environments

· Experience in solution enterprise programs and execution across the organization

· Ability to create and coordinate new proposals to support growth for delivery organization

· Understanding of Organizational policies and procedures for planning and executing large enterprise Transitions


Job Description:

· Provide direction and drive to enterprise work streams on all aspects of the business

· Ability to drive and program manage Internal Readiness across functions for setting up new Transitions

· Ability to work with executive leadership. Understand strategic direction and provide a solution

· Be responsible for Transitions for the line of service/business for the site

· Handle escalations for external and internal stakeholders

· Demonstrate strong leadership and judgment

· Negotiate key process change in introducing innovations for cost-effective programs

· Coach and Mentor team to improve performance, build leadership bench & succession

· Champion a culture of continuous improvement

· Knowledge of project financials /CBA

· Working Knowledge of Pricing Models like TBB /outcome-based pricing

· Exposure to automation work/tools/Project Management is a plus.

· Excellent communication skills are a must

· Should have sound Knowledge of Project Management tools

· Managed Transitions for 4 + years


Skillset Required

· 7- 12 years’ cross-functional experience in the Global sourcing industry with leading organizations

· 5-7 years’ of experience in leading strategic transition implementations in Operations

· Stakeholder Management: Ability to articulate thoughts clearly, active listening and comprehension skills

· Collaborative leadership skills: Ability to establish supportive & collaborative relationships with peers, superiors and subordinates


Education

· Master’s degree/diploma in Business Management

· Project management certification: PMP / Agile preferable ( PMP/CSM/Agile Safe/PGMP)