Information Technology Specialist
2 weeks ago
Position Title: Junior IT Engineer
Location: Mohali
Position Type: Full Time
Experience - 1-2 years
What you’ll do:
- Users Interaction &Continue Shadowing with senior IT person on how to provide L1 support to users.
- Guidance on Escalation management
- Assist in performing hardware configuration and software license allocation & installation procedures (O365, zoom, crash plan, air watch)
- Provide support in diagnosing hardware and software issues and troubleshooting activities.
- Understand Remote Locations Setup, All Hands, Boardroom Setup, Bamboo HR, BOX, & Printers setup
- Assist with backing up data and data archiving.
- Troubleshoot hardware as well as software applications.
- Maintains the functionality of computer systems.
- Update hardware and software applications regularly/weekly.
- Repair and Replace damaged equipment.
- Managed and maintained records on stocks of equipment.
- Tasked with planning and performing scheduled maintenance upgrades.
Who we’re looking for:
- Ability to anticipate, identify and resolve complex issues.
- Demonstrated oral and written communication skills and ability to work cross functionally.
- Demonstrated ability to multi-task, performin a fast-paced environment & respond quickly to situational needs as they arise.
- Good Communication Skills
- Learning and Flexible attitude
- Open to work in 24* 7 environment with various Shifts(including Night Shifts).
Why Roundglass:
Roundglass was built on the vision that wellbeing shouldbe at the very center of our life journey.We are not only reimagining how the world experiences wellbeing, but how companies (like our own) supportthe wellbeing of their people.
We’re a group of talented,socially conscious, gritty,innovators using technology and human energyto create a vibrant wellness ecosystem. Together, we’ve built an amazing community, and we are always lookingfor people who share our passion.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color,national origin, gender,sexual orientation, age, marital status,veteran status, or disability status. RoundGlass will providereasonable
accommodation to individuals with disabilities who need assistance applying for a job. Pleasecontact Talentacquisition.in@round.glass for more information.
We rely on legitimate interest as a legal basis for processing personal information under the GDPRfor purposes of recruitment and applications for employment.
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