Customer Care Executive

4 weeks ago


Coimbatore, India Cotton Concepts (CC) Full time


Job Overview


We are looking for a Customer Care Executive to join our team at Cotton Concepts (CC), a leading home textiles manufacturer. As a Customer Care Executive, you will be responsible for providing exceptional customer service and building strong customer relationships. This is a full-time position with opportunities for growth.


Qualifications and Skills


  • Junior: 1 to 3 years of experience in customer service or a related field
  • Excellent verbal and written communication skills in English
  • Strong problem-solving and decision-making abilities
  • Ability to handle customers with empathy and patience
  • Familiarity with customer relationship management (CRM) software
  • Proficiency in using MS Office applications
  • Attention to detail and ability to multitask
  • Positive attitude and willingness to learn and grow
  • Ability to work in a fast-paced and dynamic environment


Roles and Responsibilities


  • Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner
  • Assist customers with product-related questions, orders, and returns
  • Provide accurate information about our products, services, and company policies
  • Build and maintain strong relationships with new and existing customers
  • Resolve customer complaints and issues with patience and empathy
  • Collaborate with other teams to ensure seamless customer experience
  • Document customer interactions and update customer records
  • Identify and escalate priority issues to the appropriate department
  • Meet or exceed individual and team performance goals







  • Coimbatore, Tamil Nadu, India Anbu Sri Sai Home Health Care Full time

    **Position: Customer Care Executive** **Location**: Singanallur, Coimbatore **Company Overview**: Anbu Sri Sai Home Health Care is a leading Health Care/Nursing Care company dedicated to providing exceptional Brand/services and delivering an outstanding customer experience. We prioritize customer satisfaction and are committed to building lasting...


  • Coimbatore, India Sindhiya Plastic Industries Full time

    The Customer Care Executive take care of online sales and Trade Enquiries. The salary will be based on skill and experience. The work timings will be from 09.00 Am to 06.00 Pm. Lunch will be provided by company. **Salary**: ₹13,000.00 - ₹17,000.00 per month Schedule: - Day shift


  • Coimbatore, India Sindhiya Plastic Industries Full time

    The salary will be based on skill and experience. The work timings will be from 09.00 Am to 06.00 Pm. Lunch will be provided by company.The Customer Care Executive take care of online sales and Trade Enquiries. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Food provided - Health...


  • Coimbatore, India HOTEL VIJAY PARKINN Full time

    **Hotel Vijay Park Inn,** Top 3 Start Hotel in Coimbatore looking for hiring a dedicated and hardworking individual as a **Customer Care** **Executive ** to join our Team. **Role and Responsibility** - Obtaining customer information and other relevant data. - Making recordings of all the sales phone calls and sales deals. - Maintaining the database of the...


  • Coimbatore, India PARESHA HR SERVICES PVT LTD Full time

    Job Title: customer care Experience: 1-2 Years Location: Singanallur, Peelamedu, Vilankurichi, Saibaba colony.| Sunday working Day **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required) **Education**: -...


  • Coimbatore, India PSR FASHIONS AND LIFESTYLES PVT LTD Full time

    We are looking for a passionate and skilled Customer Care Executive to join our team at The Nesavu, a vibrant and growing kidswear brand. In this role, you will be the first point of contact for our customers, ensuring their experiences with our brand are positive and memorable. **Key Responsibilities**: - **Social Media Engagement**: Actively manage our...


  • Coimbatore, India Hotel Vijay Park Inn Full time

    Hotel Vijay Park Inn a 3 Star Hotel Looking for a Custoemer Care Executive to interact with every guest who is visitng the hotel and making sure that they have got the best service they have expected **Job Types**: Full-time, Regular / Permanent **Salary**: ₹8,000.00 - ₹12,000.00 per month **Benefits**: - Food provided Schedule: - Day shift -...


  • Coimbatore, Tamil Nadu, India Vision India Insurance Full time

    Are you a dynamic and customer-oriented individual? **Vision India Insurance** is looking for a talented **Customer Care Executive** to join our team in Coimbatore, Tamil Nadu, India. If you possess excellent communication skills and enjoy connecting with people, this is the perfect opportunity for you! **Responsibilities**: - Engage with potential...


  • Rs Puram, Coimbatore, Tamil Nadu, India Creative Bees Full time

    Job Title : Customer Care Executive No. of vacancy : 4 Qualificaion : HSC / Degree Experience : Freshers / Experienced Salary : 10,000/- to 15,000/ - Language Known :Tamil, English & Hindi (must) Location : Rs Puram, Coimbatore Roles and Responsibilities - Investigate and resolve customer complaints efficiently. - Maintain in-depth understanding of products...


  • Coimbatore, Tamil Nadu, India Chandra Hyundai Full time

    **Job Summary** To contribute in creating and maintaining good customer relationships To contribute in achieving service RO’s for the company by calling To record and maintain the Customer Feedback Form on daily basis **Responsibilities and Duties** - Vehicle Service Booking - Remainder Calls & PSF Calls - Nil Customer Grievances - Adherence to Timelines -...

  • Customer Care

    4 weeks ago


    Coimbatore, India B-Arm Medical Technologies Private limited Full time

    **Title: Customer Care & Order Fulfilment Executive** **Location: Coimbatore** **Job Summary** **Responsibilities and Duties**: - Ensure that the company delivers the highest quality of service to their customers or clients by using their skills, expertise, and experience. - Develops a strong relationship with their customers and generates trust with...

  • Operation Executive

    4 weeks ago


    Coimbatore, Tamil Nadu, India Dr Rahul's Elder Care Full time

    Dr. Rahul's Elder Care is seeking a dynamic and motivated individual to join our team as an Operations Executive. As an Operations Executive, you will play a pivotal role in the day-to-day operations of our elder care services, with a focus on marketing, sales, and lead generation. **Responsibilities**: - Conduct daily operations to ensure smooth...


  • Coimbatore, India RK ECRAN PRIVATE LIMITED Full time

    A customer care executive is **a professional responsible for communicating the how's and why's regarding service expectations within a company**. These professionals perform a number of duties, including answering phones, responding to customer questions and assisting with customer issues. **Salary**: ₹20,000.00 - ₹25,000.00 per month **Benefits**: -...


  • Coimbatore, India Anbu Sri Sai Home Health Care Full time

    **You may schedule your appointment by Phone - Contact Mr.Senthilkumar at +91-XXXXXXXXXX - Prior experience as a Telecaller or similar. - Excellent customer service skills - Good knowledge of relevant computer programs and telephone systems **Key Responsibilities**: - Making inbound /outbound calls. - Generate site visit prospects over the phone - Follow...


  • Koundampalayam, Coimbatore, Tamil Nadu, India Vision India Insurance Full time

    **Agency care executive** **Job description** Our growing company Vision India Insurance is looking for a passionate individual to join in our team as an Agency Care Executive. Contacting existing customers by making and answering phones and explaining the services offered by the company. This is a full-time position based in Coimbatore, Tamil Nadu,...


  • Coimbatore, India Kondaas Automation (P) Ltd Full time

    **Customer Support Executive Responsibilities : WORK FROM OFFICE-MALAYALAM** **RELOCATE TO COIMBATORE & Immediate Joiner** **Customer Support Executive Requirements**: - A bachelor’s degree or Diploma. - 0 -1 year experience in Customer Support, Customer care. - Excellent interpersonal and written and oral communication skills. - Ability to lead a...


  • Coimbatore, India IT World Full time

    The Customer Care Officer should address & attend the walk-in customers, and record the units received in the software. **Responsibilities** **Customer Relationship** - Provide excellent customer service, by listening carefully to customer concerns - On a weekly basis Happy calls are to be made to know the status of customer satisfaction **Documentation /...


  • Kovilpalayam, Coimbatore, Tamil Nadu, India Modern dairy machines(Machines manufacturing industry) Full time

    Answers customer questions, resolves customer complaints, and closes sales - Creates and implements policies and procedures for customer service - Oversees the customer service process and trains new staff - Liaises with other departments and parties to improve service quality and customer experience - Keep records of interactions and transactions of...


  • Coimbatore, Tamil Nadu, India PRESSANA KIA Full time

    All customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction. Here are the typical duties of a customer service employee: - conducting customer satisfaction surveys to understand what areas of the company's services need improvements - catering to customer phone calls and...


  • Coimbatore, India Lakshy info technologies Full time

    We are looking Customer Coordinator staffs with good telesales skills for our CAB Booking App like, OLA, RAPIDO, PORTER. Need to call customers and support them to book their ride via V WAY TAXI app. Once interested share your resume to 83449 82449 **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 - ₹18,000.00 per...