Cco (Customer Care Officer)

1 month ago


Coimbatore, India IT World Full time

The Customer Care Officer should address & attend the walk-in customers, and record the units received in the software.

**Responsibilities**

**Customer Relationship**
- Provide excellent customer service, by listening carefully to customer concerns
- On a weekly basis Happy calls are to be made to know the status of customer satisfaction

**Documentation / Allocation Process**
- Preparing & issuing job sheet to customers
- Collecting units from customers
- Generating bills in the POS (Simpliciti & Samsung billing software)
- Allocating the defective units and escalating the issues to appropriate engineers on a daily basis
- Providing general customer support to increase customer satisfaction
- On a daily basis updating the customer records

**Stock Management**
- Placing & receiving orders on the required spares
- Allocating the spares based on the requirements raised at branches as well as to the respective engineers
- Returning the Non-Moving spare parts (SRN) back to SAMSUNG office
- Sending the repaired defective parts to SAMSUNG office (Both In warranty & Out warranty parts)
- DOA process (Inclusive of returning damaged parts, misplaced parts to SAMSUNG office)
- On a weekly basis self-auditing the stock with that of the system reports
- Supporting monthly stock audits

**Delivery Process**
- Updating the customers about the status of the units and delivering the same
- At the time of delivery, providing knowledge to the customers about the issues in their handset

Direct Interview

15, Sarojni street, Ramnagar, Coimbatore - 641009

PH: 8526087777

**Job Types**: Full-time, Regular / Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift
- Morning shift
- Rotational shift

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma (preferred)

**Experience**:

- Technical support: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 8526087777


  • Customer Care

    1 month ago


    Coimbatore, India Anbu Sri Sai Home Health Care - Coimbatore Full time

    Roles and Responsilbility The Healthcare Customer Care Representative is responsible for delivering exceptional customer service to patients, their families, and healthcare providers. This role involves effectively addressing inquiries, resolving concerns, and providing accurate information related to healthcare services, insurance coverage, appointments,...


  • Coimbatore, India Sindhiya Plastic Industries Full time

    The Customer Care Executive take care of online sales and Trade Enquiries. The salary will be based on skill and experience. The work timings will be from 09.00 Am to 06.00 Pm. Lunch will be provided by company. **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift **Speak with the employer** +91 9159517300


  • Coimbatore, India Aquatek Sanitary fittings Pvt Ltd Full time

    Greetings from AQUATEK Sanitary Fittings Pvt Ltd, India. We are Aquatek, a sanitary fittings company incepted in the year 2008. We bring with us, decades of experience and expertise. Over the years, we have grown from strength to strength, catering to diverse markets through our vast network. Today, we have branches in 8 states and channel sales across the...


  • Coimbatore, India Aquatek Sanitary fittings Pvt Ltd Full time

    Greetings from AQUATEK Sanitary Fittings Pvt Ltd, India. We are Aquatek, a sanitary fittings company incepted in the year 2008. We bring with us, decades of experience and expertise. Over the years, we have grown from strength to strength, catering to diverse markets through our vast network. Today, we have branches in 8 states and channel sales across the...


  • Coimbatore, India Lavoro HR Solutations, Full time

    Job description: Customer care executive for showroom No sales target Good communication Freshers also welcome Salary : 15k to 20 **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before...


  • Coimbatore, India Call For Jobs Full time

    Designation: Customer care Executive Department: Virtual Care Qualification: Any Graduation Mandatory languages: English, Tamil and Malayalam Working Location: Coimbatore Week Off: 2nd and 4th saturday, sunday. Gender: Male / Female Timing: 9hrs (9:30 - 6:30 ) Experience: freshers and min 6months experience in telecalling and sales ; Salary: 2.08...


  • Coimbatore, India Muthoot Finance Full time

    customer care executive, only female staff with 6 months to 1 year experience **Job Types**: Permanent, Full-time **Salary**: ₹17,000.00 - ₹20,000.00 per month **Benefits**: - Leave encashment - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: - Coimbatore, Tamil Nadu:...

  • Customer Care

    4 weeks ago


    Coimbatore, India Point to Point Parcel Service Full time

    Customer Management Regular follow ups and Call management Speaking capability Language skills English and Tamil Basic Computer skills like Ms office ,Excel **Salary**: ₹10,000.00 - ₹12,000.00 per month **Benefits**: - Cell phone reimbursement - Provident Fund Schedule: - Day shift - Morning shift Ability to commute/relocate: - Coimbatore,...


  • Coimbatore, India ABT Maruti Full time

    We are looking for a Customer care executive with good communication knowledge. Freshers can also apply contact : 7867078211 **Salary**: From ₹12,000.00 per month **Benefits**: - Health insurance - Leave encashment - Provident Fund Schedule: - Morning shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: -...


  • Coimbatore, Tamil Nadu, India Pressana automobile Pvt Ltd Full time

    WE ARE HIRING CUSTOMER CARE EXECUTIVE WITH GOOD COMMUNICATION SKILLS & CUSTOMER HANDELING SKILLS CONTACT: 6384441010 LOCATION: COIMBATORE Pay: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Higher Secondary(12th Pass)...


  • Coimbatore, Tamil Nadu, India Chandra Hyundai Full time

    **Job Summary** To contribute in creating and maintaining good customer relationships To contribute in achieving service RO’s for the company by calling To record and maintain the Customer Feedback Form on daily basis **Responsibilities and Duties** - Vehicle Service Booking - Remainder Calls & PSF Calls - Nil Customer Grievances - Adherence to Timelines -...


  • Coimbatore, Tamil Nadu, India Muthoot Finance Full time

    customer care executive, only female staff with 6 months to 1 year experience **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹17,000.00 per month **Benefits**: - Leave encashment - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: - Coimbatore, Tamil Nadu:...


  • Coimbatore, India BOOM BUSINESS CONSULTING SOLUTIONS Full time

    Qualification: Any degree Experience: 1 year **Salary**: 20000 to 25000/ - Location: Coimbatore - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service...


  • Coimbatore, Tamil Nadu, India Vision India Insurance Full time

    Are you a dynamic and customer-oriented individual? **Vision India Insurance** is looking for a talented **Customer Care Executive** to join our team in Coimbatore, Tamil Nadu, India. If you possess excellent communication skills and enjoy connecting with people, this is the perfect opportunity for you! **Responsibilities**: - Engage with potential...


  • Coimbatore, Tamil Nadu, India Vision India Insurance Full time

    Are you a dynamic and customer-oriented individual? **Vision India Insurance** is looking for a talented **Customer Care Executive** to join our team in Coimbatore, Tamil Nadu, India. If you possess excellent communication skills and enjoy connecting with people, this is the perfect opportunity for you! **Responsibilities**: - Engage with potential...


  • Coimbatore, India VEL GREEN EXPORTS Full time

    We are looking for an enthusiastic representative for closing sales deals over the phone and maintain good customer relationships. Handling inbound calls and explain about the product description to the clients. Planning and delivering CRM strategies across the organization with a view to retaining existing customers, increasing brand loyalty, and expanding...


  • Coimbatore, Tamil Nadu, India ABT Maruti Full time

    We are looking for a Customer care executive with good communication knowledge. **Job description: - ** Handle customer complaints, provide appropriate solutions and alternatives within the time limits. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and...


  • Coimbatore, Tamil Nadu, India NESAVU TEXTILES INDIA PVT LTD Full time

    We are looking for a passionate and skilled Customer Care Executive to join our team at The Nesavu, a vibrant and growing kidswear brand. In this role, you will be the first point of contact for our customers, ensuring their experiences with our brand are positive and memorable. **Key Responsibilities**: - **Social Media Engagement**: Actively manage our...

  • Home Care Assistant

    1 month ago


    Coimbatore, India Walinns Innovation - Tidel Park Full time

    Provide health care services in residences and office - Perform domestic and household tasks. - Transport and accompany person to doctors office or to hospital. - Administer simple prescribed medications. - Assist with clients personal care activities. - Experience 6 months - 10 years - Any ug/pg degree - Only female 18-45 years **Salary**: ₹12,000.00 -...


  • Coimbatore, India DBS Bank Full time

    Customer Service Officer-(WD56491) Job Purpose •Execute all aspects related to branch operations in a timely and effective manner •Ensure effective customer service •Achieve own targets and support the achievement of the branch target through effective upselling and cross-selling to the customers Key Accountabilities Contribute to efficient...