Administrator
5 months ago
Role Purpose
The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Project Manager For governance and client relationship management On-site project team To resolve the complex problem/ issues at the site Lead/ Sr. Administrator Guide the administrators with the complex problems External Client Resolving the tickets/ queries and servicing them Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Process Excellence - Ability to follow the standards and norms to produce consistent results, provide effective control and reduction of risk - Expert Systems Thinking - Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment - Competent Technical knowledge - knowledge of the various devices/ network etc which the administrator have to service - Expert Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization. Behavioral Competencies Problem solving Execution excellence Passion for results Collaborative working Deliver No. Performance Parameter Measure 1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails 2. IBM TWS Admin-
Receptionist/administrator
6 months ago
Coimbatore, India Flipped.ai Full time**Receptionist Administrator** We are seeking a highly organized and professional Receptionist Administrator to join our team. As a Receptionist Administrator, you will be the first point of contact for our company, providing administrative support across the organization. Your primary responsibilities will include greeting and directing visitors, managing...
-
Systems Administrator
6 months ago
Coimbatore, India SYSTECH INFOVATIONS PVT. LTD., Full time**Job Summary** We are looking for a System Administrator with minimum of 2 years of experience. Position : System administration Location : Coimbatore Qualification : Any Degree Experience : 2 Yrs - Should be able to maintain systems, Installations of company’s system. - Should be able to handle servers of clients as on when it required solving the...
-
Administrative Executive
6 months ago
Coimbatore, India Amypo Technologies Pvt Ltd Full time_**DESIGNATION**_: Administrative Executive - **JOB LOCATION**_: Coimbatore, Tamilnadu - **ROLES AND RESPONSIBILITIES**:_ - Collaborate with reporting manger to Develop, Update, and Communicate Information that support a positive work environment. - Assisting with a reporting manager to schedule the slots. - Maintain accurate and confidential employee...
-
Network Administrator
6 months ago
Coimbatore, India RATHINAM TECHNICAL CAMPUS Full timeWe are seeking a skilled and dedicated Network Administrator to join our dynamic team. As a Network Administrator, you will be responsible for ensuring the smooth operation, maintenance, and security of our organization's network infrastructure. Your expertise in system hardware, OS installation, Linux basics, network and Wi-Fi configuration, and...
-
Receptionist/administrator
6 months ago
Coimbatore, India Flipped.ai Full timeWe are seeking a highly organized and professional Receptionist Administrator to join our team. As a Receptionist Administrator, you will be the first point of contact for our company, providing administrative support across the organization. Your primary responsibilities will include greeting and directing visitors, managing phone calls and correspondence,...
-
Administration Manager
2 months ago
Coimbatore, Tamil Nadu, India Ontrack HR Services Pvt LTD Full timeJob Role:As an Administration Officer at Ontrack HR Services Pvt LTD, you will be responsible for handling various administrative tasks such as security management, housekeeping management, and transport management. Additionally, you will be handling visa processing and compliance activities in HR.Requirements:3 years of experience in Administration or front...
-
Administrative Manager
4 weeks ago
Coimbatore, Tamil Nadu, India sukrthirecruit Full timeJob DescriptionAn Administrative Manager is responsible for overseeing the administrative functions of an organization. They provide support to the organization's management team and staff, ensuring the smooth operation of the office.Responsibilities:Manage phone calls, schedule appointments, plan meetings, and take detailed minutes.Draft and distribute...
-
Administrator- Coimbatore
6 months ago
Coimbatore, India Swift Prosys Pvt Ltd Full time**Role: Administrator** **Location: Coimbatore** **Work From Office** **only** Experience: 0-3 years (Freshers can apply) We are looking for **Administrator **. In order to be successful in this administrator role you should be committed to facilitating smooth, efficient office operations by planning carefully, anticipating needs, and providing...
-
Administration Assistant
6 months ago
Coimbatore, India Amypo Technologies Pvt Ltd Full time**DESIGNATION**:Administrative Assistant **JOB LOCATION**: Coimbatore, Tamil Nadu **ROLES AND RESPONSIBILITIES**: - Collaborate with reporting manger to Develop, Update, and Communicate Information that support a positive work environment. - Assisting with a reporting manager to schedule the slots. - Maintain accurate and confidential employee...
-
Office Administrator
6 months ago
Coimbatore, India Anbu Sri Sai Home Health Care - Coimbatore Full time**Roles and Responsibility** - **Administrative Support**: - **Office Management**: - **Communication**: - **Scheduling**: - **Data Entry and Record Keeping**: - **Correspondence**: - **Problem Solving**: - **Collaboration** The Office Administrator plays a crucial role in ensuring the smooth and efficient operation of an office environment. They are...
-
Executive Administrator
4 weeks ago
Coimbatore, Tamil Nadu, India Green Apple HR Solutions Full timeAbout the RoleGreen Apple HR Solutions is seeking a skilled Administrative Assistant to join our team in Coimbatore. This is an exciting opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional administrative support.Key ResponsibilitiesManage confirmation invoices, ensure timely allocation, and...
-
Office Administrator
6 months ago
Coimbatore, India Automation Zone Full timeAnswers phone calls, schedules meetings and supports visitors. Carries out administrative duties such as filing, typing, copying, binding, scanning etc. Completes operational requirements by scheduling and assigning administrative projects and expediting work results. **Salary**: From ₹12,000.00 per month **Benefits**: - Cell phone reimbursement -...
-
Office Administrator
6 months ago
Coimbatore, India GO WITH US HOLIDAYS Full time1. Administrative Support, to provide general administrative support to ensure efficient office operation. 3. Office Management, oversee and coordinate office activities and operations. 4. Maintain office supplies and equipment, and reorder as necessary and 5. Act as the point of contact between the executives and internal/external clients. 6. Scheduling...
-
Office Administrator
6 months ago
Coimbatore, India eNova Software and Hardware Solutions Private Limited Full time**Qualification**: Associate degree required (Bachelor's degree preferred) - Ability to Multi-task and prioritize projects - Able to complete complex administrative tasks with mínimal supervision **Roles and Responsibilities**: - Greet visitors and direct them to the appropriate officers - Coordinate project details - Perfect accounting tasks, and travel...
-
Accounts Administrator
6 months ago
Coimbatore, India Grasspitch TradingHouse Full timeWe are looking for an Accounts Administrator to manage our company’s accounts payable and receivable. Accounts Administrator responsibilities include reviewing and reconciling accounts, processing payments to external partners and maintaining updated records of invoices and receipts. To be successful in this role, you should have a Finance or Accounting...
-
Office Administrator
6 months ago
Coimbatore, India eNova Software and Hardware Solutions Private Limited Full time**Qualification**: Associate degree required (Bachelor's degree preferred) - Ability to Multi-task and prioritize projects - Able to complete complex administrative tasks with mínimal supervision **Roles and Responsibilities**: - Greet visitors and direct them to the appropriate officers - Coordinate project details - Perfect accounting tasks, and travel...
-
Junior Administrative Assistant
6 months ago
Coimbatore, India eNova Software and Hardware Solutions Private Limited Full time**Responsibilities**: **Scholarship Management**:Assist in the administration of scholarship programs within the institution. Maintain accurate records of scholarship applicants and recipients. Communicate with scholarship applicants to ensure the completion of necessary documentation. Collaborate with academic departments to facilitate the selection...
-
Office Administrator
6 months ago
Coimbatore, India Bradken Full time**Bradken** is a leading solutions provider and global manufacturer of innovative, custom-engineered products for the resources sector. With a 3000-strong workforce, our ability to adapt and evolve keeps us positioned firmly as global leaders in the wear solutions market for the resources sector. As an Office Coordinator, you will thrive in providing timely...
-
NetSuite Administrator
3 months ago
Coimbatore, India Cheran Group Of Companies Full timeJob Title: NetSuite AdministratorLocation: CoimbatoreDepartment: IT/Finance Job Overview:We are seeking a skilled and detail-oriented NetSuite Administrator to manage, configure, and optimize our NetSuite ERP system. The ideal candidate will have a strong understanding of NetSuite functionalities, experience in system administration, and the ability to...
-
Administration Officer
6 months ago
Coimbatore, India Abblecrass Staffing Private Limited Full timeIswarya Fertility Centre, in South India is looking for a Hospital administrator. Qualification: Any degree Location : Palani, Coimbatore, Tirunelveli,Chennai. Age: 25 -35 years Gender: Male/ Female Experience: 2 years in a Hospital as Admin Executive. Job Description: Should be responsible for all Administration related including patient care,...