Network Security Engineer

2 months ago


Bengaluru, India Nityo Infotech Full time
•Strong Networking experience with good debugging skill related to network issue ranging from L2 through L7 •TCP/IP Protocols•Understanding of Routing Protocols / Firewall / Load Balancers •Good hands on experience in Network Virtualization – can be Citrix / VMware or other hypervisor platforms •Any experience in debugging and troubleshooting NSX-V | NSX-T and VMware ESX is an added bonus •Ability to understand customer issue and convert them into problem reproduction internally •Good Documentation skills •Ability to create customer facing Root Cause Analysis Documents / KB Articles •Must have Customer Support background and understand nuances of Customer Escalations •Must know when to engage engineering and when not to by assessing the situation and impact •Must be able to file defects on products when a problem has been identified •Must have a good understanding of Follow The Sun Model and be able to handover to next region •Excellent Communication Skills > * Must be able to face customer directly to explain the problem •Communicate effectively > * Good understanding of Release Management •Ability to work for extended hours based on criticality of escalation •Typically we have a warm handover but in case there is need for all hands on deck r the engineer is well versed on the problem, there may be situations where he may have to come to rescue •This is atypical but one has to be willing to in case a situation arises

Experience Required

4 - 10 Years

Industry Type

IT

Employment Type

Permanent

Location

India



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