SAP B1 Support Consultant

1 month ago

Mumbai, India MRK Foods Private Limited Full time

Ensure that the stated goals of the ERP project are fully implemented:

o Eliminate spreadsheets used by sales team;

o Ensure all important reports run directly from SAP, avoiding double-handling of

data;

o Ensure the MRP output runs directly from SAP (e.g. avoid having to manipulate and

double-check the data before placing POs onto suppliers);

o Eliminate individually managed databases that are currently used to generate

monthly reports.


Identify and implement necessary changes to the SAP set-up;

o General changes to the look and feel of SAP (changes to the set-up such as

dashboards, form layouts, printing preference, alerts, etc.);

o Small modifications to all parts of SAP (adding fields, renaming fields, writing small

amounts of code to alter functionality, etc.);

o Maintenance of the SAP database (e.g., add new SAP instances for test, coordinating

upgrades, making any background changes);


Data Management

o Work with users to ensure that data is input into SAP in an accurate and consistent

manner;

o Verify output from SAP is an accurate representation of the business, ensuring right

first time;

o Use automated tasks to provide the right data and reports to managers.

Act as the in-house expert and champion for SAP B1;

o Resolve SAP related queries raised by managers and colleagues;

o Advise on project related activities, upgrades, enhancements etc.;

o Deliver SAP solution workshops and knowledge transfer;

o Enhance the system to match the changing needs of the organisation;

o Act as cover for SAP users if required due to high demand, holidays, sick leave or

internal knowledge gaps

o Where necessary, act as the gateway between business managers and external

suppliers, managing the interaction with SAP regarding specific incidents and

changes;

o Provide regular updates to senior management on performance of SAP systems and

the external providers.


The Inhouse Support Consultant develops and maintains a wide-ranging business intelligence

system, providing detailed reports on all aspects of MRK Foods business. Key tasks include:

Design and implement a range of SAP B1 reports and queries to replace current reports and

KPI dashboards in Excel, Access, etc.; Orders and revenues (value and units) by geography,

Brand, sales channel and product type.

o Stock by units sold, on order and in stock;

o Sales funnels, won-loss, fast moving, slow moving etc.

Quickly capture and document business requirements for new reports and analysis and

translate these to actionable IT solutions;


2


Verify data when required, reviewing all reports for accuracy, investigate and providing

solutions for any data issues;

Eliminate the need for individually held data records by ensuring that all relevant data is

available to all business managers in centralised reports based on data from SAP B1;

Ensure all users are competent by providing technical support and training in both SAP B1

and general IT;

Prioritise requests for new reports and maintain a timetable for implementation of such

enhancements;

Based on a high-level understanding of MRK foods business, ensure our business intelligence

system meets industry requirements and best practices;

Perform ad hoc reporting and analysis as required

The Inhouse Support Consultant uses their analytical skills to identify proactively opportunities to

improve business performance through process improvement and organisational change. Key tasks

include:

Manipulate complex data sets from multiple sources to provide trend analysis combining

past results (from legacy systems) and current results (from SAP B1);

Develop forecasting models to project business performance based on KPIs, historical

performance and a sound understanding of day-to-day operations;

Proactively provide suggestions for enhanced analysis

The above is not an exhaustive list of duties and you will be expected to perform different tasks as

necessitated by your changing role within the organisation and the overall business objectives of the

organisation.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Certified SAP professional

REQUIRED EXPERIENCE AND SKILLS

The successful candidate will have:

2+ years of experience working with SAP Business One and Crystal Reports is essential.

Proven expertise in SQL, VBA, SAP Business Objects, Access and Excel;

Ability to cope with rapidly changing demands on time and prioritise jobs according to

urgency; Strong analytical and computer skills;

Excellent communication skills in English, including a demonstrated ability to influence all

levels of an organisation;

Comfortable engaging with stakeholders of all levels;

Effective negotiating, influencing and relationship building skills

PREFERRED EXPERIENCE AND SKILLS

Experience as a SAP consultant, working on SAP B1 implementations;

Experience with a broad range of other reporting technologies and their interaction with SAP

B1;

Self-driven work style with high levels of motivation and enthusiasm;

Interest and ability to understand our products and market

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