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Analyst - Motor

4 months ago

Gurugram, India AXA Group Full time

At AXA XL our Claims team sets us apart. Our experienced Claims team use their specialized expertise to handle claims seamlessly. How do you make a good thing better? You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims analysts who see success as a reason to roll up their sleeves and drive for improvement. As an Analyst in Claims for Motor products, you will play a critical role in the Claims team by managing and resolving claims for our customers.You will work closely with your manager coordinating with fellow claims analysts to bring claims to resolution. This is an exciting opportunity to be part of a dynamic, global business. The team deals with all aspects of the claim, so you’ll have lots of variety and the opportunity to broaden your horizons. You’ll be part of a supportive team who all share a passion and excellence for claims handling and customer service.

DISCOVERyour opportunity

What will your essential responsibilities include?

·Efficient handling and managing a portfolio of claims up to a pre-determined authority level. Pro-active engagement with all stakeholders with the aim to resolve claims promptly, fairly and with due expertise.

·Competent and efficient handling of claims above the job holder’s personal authority under the referral system.

·Strict adherence to the Global Claims Handling Practices.

·Always demonstrate AXA XL behaviors and values.

·Ensuring all claims are reserved wherever possible, within the Reserving Guidelines.

·Provide a quality claims service including effective handling of claims and compliance with required service standards.

·Developing relationships with Underwriters, Actuaries and other departments as required

·Ensuring that communications, new claims, and notifications are dealt with in a timely manner and that any trends are identified and reported to relevant stakeholders.

You will report to the Manager Claims.

SHARE your talent

We’re looking for someone who has these abilities and skills:

Required Skills and Abilities:

·Relevant years of previous experience in handling motor claims, including (but not limited to) first notification of loss, accidental damage, and single-party damage claims.

·An understanding of how the Claims function operates, including the lifecycle of the claim.

·Extremely motivated and able to work as part of a team and individually in a fast-moving environment.

·Possess an effective eye for detail, including accuracy and ability to review, analyse and gauge an understanding of claims data to help us reflect on our performance and plan.

Desired Skills and Abilities:

·Excellent written and verbal communication skills to communicate efficiently internally and externally with people of various levels.

·Ability to operate to tight deadlines in a pressured environment.

·Analytical and problem-solving skills

·Displays positive and inclusive behaviours to ensure everyone feels valued and respected.

FIND your future

AXA XL, the P&C and speciality risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and speciality.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Inclusion & Diversity