Risk Management Specialist

16 hours ago

Gurugram, India CARS24 Full time

What Drives Us?

Imagine this: a single tap on your phone unlocks a world where car ownership is effortless and stress-free. From finding your perfect car to keeping it running smoothly, and eventually selling it, CARS24 is revolutionising every step of the car ownership journey.


Our mission? To ensure our customers focus on the thrill of the open road, not roadside worries. We’re building the ultimate one-stop shop—a Super App for all things car ownership, powered by cutting-edge technology, data science, and customer insights.

We’re already one of the largest Auto-tech companies in the world, but we’re just getting started.


What Will You Drive?

As the Head of Risk Management, you’ll be at the forefront of protecting Cars24’s operations, customers, and reputation. From steering recovery litigations and managing customer escalations to building scalable risk systems and navigating complex criminal matters, you’ll ensure we stay ahead of challenges in a fast-moving industry. Your role will be pivotal in shaping our risk strategy while driving innovation and excellence across teams.

  • Strategic Risk Leadership: Design and drive dynamic risk management frameworks to address legal, financial, and operational risks. Build a culture where risk isn’t just managed—it’s anticipated and solved before it surfaces.
  • Litigation Powerplay: Own and oversee recovery litigations, fraud investigations, and critical disputes. Represent Cars24 with precision and confidence in consumer forums, motor accident claims, and high-stakes criminal matters.
  • Customer Champion: Take charge of resolving high-priority customer escalations, including complex Registration Certificate (RC) transfer cases, ensuring trust and satisfaction are always delivered.
  • Compliance Whiz: Ensure regulatory compliance across jurisdictions and business verticals. Proactively monitor legal changes to keep Cars24 ahead of the curve.
  • Team Builder & Leader: Lead, mentor, and inspire a high-performing team of legal professionals and analysts. Collaborate with cross-functional teams to align risk strategies with Cars24’s ambitious goals.
  • Regulatory Advocate: Partner with government bodies, industry associations, and regulators to drive compliance and innovate in areas like fraud prevention and operational risks.


Who’s the Perfect Fit?

You’re the one if you:

  • Bring 8+ years of experience in risk management, litigation, or legal affairs, preferably in high-growth industries.
  • Have a track record of managing high-stakes litigations, criminal cases, and regulatory challenges with finesse.
  • Understand the intricacies of consumer law, corporate governance, and compliance frameworks.
  • Lead with confidence, inspiring teams to deliver results in high-pressure situations.
  • Are a strategic thinker with exceptional communication skills, capable of influencing internal teams and external regulators alike.


Ready to Drive the Future?

If you’re ready to lead with strategy, tackle challenges head-on, and build innovative risk frameworks, this is your moment. Join us—let’s safeguard the future of car ownership and drive change together


Interested folks can also share their profile at - ishika1.jain@cars24.com along with their current compensation details.

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