Trainer, GSF Learning and development

1 month ago

Mumbai, India Amazon Seller Services Private Limited Full time
Trainer – W, will be an active member of the entire West region and will lead the coordination and execution of Associates, TL Training and L3 on-boarding activities.
Successful candidates will have demonstrated a true hands-on approach in Training need analysis, training facilitation, LMS management, data and report management, expert in excel and power point. Prior experience as a Trainer in Retail, Supply Chain, E-commerce organization is mandatory.
Trainer will
• Implement network standard training programs for Associates and Team Leaders (i.e., participating in and conducting needs analysis, skills development classes, cross-training, calendar management etc.)
• Partner with RLM and operations leaders across all areas to identify training needs and schedule training events to meet production forecasts and labor gaps
• Proactively plan & implement learning initiatives to make a positive impact on key business safety, quality, productivity and customer experience metrics
• Design/customize training content to meet regional needs and track compliance to these training materials
• Analyze and understand data to suggest improvements for training and operations

Key job responsibilities
a)Associate On-boarding: FC/LM/RDFC/LPC/EF
•On-boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.
•Update NHO status on every 2 hours for ALFA associates
•Track on site LBD status & monitor completion & defects
•Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads
•Follow up with TLs and AMs for 222 Coaching completion
•Perform Learning Index Audit
•Daily LC monitoring and take action as per report
•Conduct ILT / VILT for Associates on-demand topics
•Handling LMS user management.
•Work with Content developer to drive content creation, updation, improvisation.
•Drive adoption of learning intervention
b)Associate Onboarding: LM/Hybrid/3P Hubs/EF
•Support the L&D POC in driving adoption of learning initiatives.
c)Refresher Training: FC/LM/Hybrid/3P Hubs/EF
•Conduct Training sessions
•Deploy FC Refresher Training on LMS
•Alignment with Store POC/OE/TW for Training execution
•Drive Completion in partnership with operations
d)Learning Index Report: FC/3P/LM
•Route Plan Creation for FCs, LM, Hybrid, 3P & EF sites
•Conduct Audit and drive through regional presence
•Create and share Learning Index Audit Report
e)Coordination and Data management
•Support in Learning Ambassador certification
•Aligning Weekly Learning Calendar based on business priorities
•Weekly/Monthly Calendar Creation
•Weekly Learning Dashboard
•Daily Dive Deep on critical problems discussed in DDD & drive closure on AIs
•L&D WBR - status and new task assignment
•Traveling multiple sites Feedback collection and collations
•Publish Learning Day End Report

Key job responsibilities
Key job responsibilities
a)Associate On-boarding: FC/LM/RDFC
•On-boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.
•Track on site LBD status & monitor completion & defects
•Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads
•Follow up with TLs and AMs for 222 Coaching completion
•Perform Learning Index Audit
•Daily LC monitoring and take action as per report
•Conduct ILT / VILT for Associates on-demand topics
•Handling LMS user management.
•Work with Content developer to drive content creation, updation, improvisation.
•Drive adoption of learning intervention
b)Associate Onboarding: LM/Hybrid/3P Hubs/EF
•Support the L&D POC in driving adoption of learning initiatives.
c)Refresher Training: FC/LM/Hybrid/3P Hubs/EF
•Conduct Training sessions
•Deploy FC Refresher Training on LMS
•Alignment with Store POC/OE/TW for Training execution
•Drive Completion in partnership with operations
d)Learning Index Report: FC/3P/LM
•Route Plan Creation for FCs, LM, Hybrid, 3P & EF sites
•Conduct Audit and drive through regional presence
•Create and share Learning Index Audit Report
•Aligning Weekly Learning Calendar based on business priorities
•Weekly/Monthly Calendar Creation
•Weekly Learning Dashboard
•Daily Dive Deep on critical problems
•L&D WBR - status and new task assignment
•Traveling multiple sites
•Publish Learning Day End Report

We are open to hiring candidates to work out of one of the following locations:

Mumbai, MH, IND

BASIC QUALIFICATIONS

Experience working with and delivering training/information to Associates and TL level employee Experience in training content development · Expert in MS Excel and Power-point · Prior experience in Learning Management System Work experience as a Trainer. · Evidence of ability to prioritize, manage and complete projects with tight deadlines

PREFERRED QUALIFICATIONS

Master’s Degree in related field .Resume that shows steady progression in Training/Learning Management for the last 2+ years in a manufacturing/production/distribution leadership role · Ability to adapt well to fast-paced, yet ambiguous, environments with changing circumstances, direction, and strategy · Desire to thrive in a dynamic, growing environment · Previous Kaizen/Continuous Improvement experience

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