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Trainer, GSF Learning and development

3 months ago

Mumbai, Maharashtra, India Amazon Seller Services Private Limited Full time

Trainer – W, will be an active member of the entire West region and will lead the coordination and execution of Associates, TL Training and L3 on-boarding activities.

Successful candidates will have demonstrated a true hands-on approach in Training need analysis, training facilitation, LMS management, data and report management, expert in excel and power point.

Prior experience as a Trainer in Retail, Supply Chain, E-commerce organization is mandatory.
Trainer will

  • Implement network standard training programs for Associates and Team Leaders (i.e., participating in and conducting needs analysis, skills development classes, cross-training, calendar management etc.)
  • Partner with RLM and operations leaders across all areas to identify training needs and schedule training events to meet production forecasts and labor gaps
  • Proactively plan & implement learning initiatives to make a positive impact on key business safety, quality, productivity and customer experience metrics
  • Design/customize training content to meet regional needs and track compliance to these training materials
  • Analyze and understand data to suggest improvements for training and operations
Key job responsibilities

a)

Associate On-boarding:
FC/LM/RDFC
/LPC/EF

  • On-boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.
  • Update NHO status on every 2 hours for ALFA associates
  • Track on site LBD status & monitor completion & defects
  • Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads
  • Follow up with TLs and AMs for 222 Coaching completion
  • Perform Learning Index Audit
  • Daily LC monitoring and take action as per report
  • Conduct ILT / VILT for Associates on-demand topics
  • Handling LMS user management.
  • Work with Content developer to drive content creation, updation, improvisation.
  • Drive adoption of learning intervention
b)

Associate Onboarding:
LM/Hybrid/3P Hubs/EF

  • Support the L&D POC in driving adoption of learning initiatives.
c)

Refresher Training:
FC/LM/Hybrid/3P Hubs/EF

  • Conduct Training sessions
  • Deploy FC Refresher Training on LMS
  • Alignment with Store POC/OE/TW for Training execution
  • Drive Completion in partnership with operations
d)

Learning Index Report:
FC/3P/LM

  • Route Plan Creation for FCs, LM, Hybrid, 3P & EF sites
  • Conduct Audit and drive through regional presence
  • Create and share Learning Index Audit Report
e)Coordination and Data management

  • Support in Learning Ambassador certification
  • Aligning Weekly Learning Calendar based on business priorities
  • Weekly/Monthly Calendar Creation
  • Weekly Learning Dashboard
  • Daily Dive Deep on critical problems discussed in DDD & drive closure on AIs
  • L&D WBR - status and new task assignment
  • Traveling multiple sites Feedback collection and collations
  • Publish Learning Day End Report
Key job responsibilities
Key job responsibilities

a)

Associate On-boarding:
FC/LM/RDFC

  • On-boarding of new FT/PT or ALFA AA on LMS platform for NHO completion.
  • Track on site LBD status & monitor completion & defects
  • Follow up with AA & Site Ops to ensure completion of learning modules, OPL reads
  • Follow up with TLs and AMs for 222 Coaching completion
  • Perform Learning Index Audit
  • Daily LC monitoring and take action as per report
  • Conduct ILT / VILT for Associates on-demand topics
  • Handling LMS user management.
  • Work with Content developer to drive content creation, updation, improvisation.
  • Drive adoption of learning intervention
b)

Associate Onboarding:
LM/Hybrid/3P Hubs/EF

  • Support the L&D POC in driving adoption of learning initiatives.
c)

Refresher Training:
FC/LM/Hybrid/3P Hubs/EF

  • Conduct Training sessions
  • Deploy FC Refresher Training on LMS
  • Alignment with Store POC/OE/TW for Training execution
  • Drive Completion in partnership with operations
d)

Learning Index Report:
FC/3P/LM

  • Route Plan Creation for FCs, LM, Hybrid, 3P & EF sites
  • Conduct Audit and drive through regional presence
  • Create and share Learning Index Audit Report
  • Aligning Weekly Learning Calendar based on business priorities
  • Weekly/Monthly Calendar Creation
  • Weekly Learning Dashboard
  • Daily Dive Deep on critical problems
  • L&D WBR - status and new task assignment
  • Traveling multiple sites
  • Publish Learning Day End Report
We are open to hiring candidates to work out of one of the following locations:

Mumbai, MH, IND

BASIC QUALIFICATIONS

Experience working with and delivering training/information to Associates and TL level employee Experience in training content development · Expert in MS Excel and Power-point · Prior experience in Learning Management System Work experience as a Trainer.

· Evidence of ability to prioritize, manage and complete projects with tight deadlines

PREFERRED QUALIFICATIONS
Master's Degree in related field .Resume that shows steady progression in Training/Learning Management for the last 2+ years in a manufacturing/production/distribution leadership role · Ability to adapt well to fast-paced, yet ambiguous, environments with changing circumstances, direction, and strategy · Desire to thrive in a dynamic, growing environment · Previous Kaizen/Continuous Improvement experience