Senior Business Analyst GSC’s

1 week ago

Bengaluru, India HSBC Full time

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior BusinessAnalyst GSC’s

Principle Responsibilities: 

Identifies and analyses complex problems involving the wider team; generates feasible and creative solutions considering all aspects and consequences; leads brainstorming meetings to discuss and/or resolve problems Questions current state and facilitates stakeholders to identify opportunities for improvement Uses understanding of the Group’s strategy, strengths, weaknesses and the external marketplace, to inform business decisions and create competitive advantage Understands different mind-sets and analyses options to develop implementable solutions Exhibits high energy, understands issues within team and galvanises others to achieve goals Gains a clear understanding of others’ point of view by listening, asking clarifying questions and reflecting back; encourages and facilitates open and honest debate with tact and integrity, even where sensitive issues are involved Articulates or translates complex information in clear, meaningful and structured way to suit audience Builds effective working relationships with analysis and design teams in our delivery partners and works well with external partners Anticipates and manages stakeholder expectations, fostering open and honest communication; resolves stakeholder conflict and represents the interests of other stakeholders Often acts as an expert across multiple projects or programmes simultaneously, guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to programme or project scope. Coordinates requirements gathering, documentation, prioritisation and traceability working with multiple programme teams and senior stakeholders. Works with the team to break down requirements into rigorous level detail and translates business requirements for use by delivery partners. Challenges requirements and designs detailed, innovative business solutions to realise agreed business requirements Supports the business and functions in assessing current state operating model and translating strategy into target operating models, considering the impacts on customers, products/services, organisation, people, process, technology, and other key factors. Supports Business Architects in more complex or global architecture projects. Supports the impact assessment of new change on operating model. Document and develop targeted benefits for a change intervention Utilises financial skills to develop a high-level business case, considering investment and high-level benefits Architects complex, large-scale (, multiple market/ multiple programme) change solutions, detailing all elements of the change journey and audience impacts Leads change implementation activities, providing steering and guidance to the team and regular updates to stakeholders Leads end-to-end change journey and validates mitigation plans Defines, shapes, and recommends creative solutions options, weighing risk/reward Manages re-engineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost) Manages responsibilities, objectives and task allocations for a large project or programme Manages a cross-functional/cross-cultural team and the performance of individuals/teams against performance objectives and plans Creates environments where only the best will do and high standards are expected, regularly achieved, and appropriately rewarded; encourages and supports continual improvements within the team based on ongoing feedback Develops a network of professional relationships (within Transformation and with delivery partners) to improve collaborative working and encourage openness - sharing ideas, information, and collateral Encourages individuals to network and collaborate with colleagues beyond their own business areas to shape change and benefit the business and its customers Requirements

What you will need to succeed in the role:

Expert knowledge of HSBC Change Frameworks and delivery methodology including Agile techniques Outstanding understanding of HSBC Group structures, processes, and objectives Very strong knowledge of the external environment – regulatory, political, competitors etc. Re-engineering knowledge Advanced Business analysis, requirements gathering and design techniques Advanced Change management and implementation management techniques and approaches Proven track record as an outstanding analyst or consultant Overall financial services industry knowledge with specific functional expertise Extensive experience of using multiple analysis techniques in a change environment Experience of business case development and a sound understanding of how design enablers underpin business benefits Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc Certified Business Analysis Professional (CBAP) - Preferred Lean Six Sigma Black Belt - Optional 

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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