Retail Trainer

4 weeks ago

Ahmedabad, India Synergy Resource Solutions Full time

Our Client which is a leading company in the field of Optical Retail & have 7 stores located at Ahmedabad requires

Designation: Retail Trainer

Reporting: Sr. Manager -HR

Sector: Retail

Location: Ahmedabad

Gender: Female/Male

Experience: 5-6 Years (as a Retail trainer and prior to that 5 years experience in retail sales)

Job Timings: 10:00am to 7pm

Working days: Mon-Sat

Week Off: Sunday

Traveling: Yes

Roles & Responsibilities:

  • Retail Trainer responsibilities include teaching presentation and persuasion techniques to new hires, simulating sales scenarios
  • Preparing training programs that cover knowledge gaps.
  • Position requires visiting our retail stores located in Ahmedabad to work closely with our salespeople on a regular basis
  • Should be able to make training modules in English and Gujarati
  • Design and execute orientation programs for sales teams
  • Conduct onboarding training sessions for new hire
  • Act as a consultant to salespeople for challenges they have on the job
  • Assign mentors and coaches to new sales team members
  • Observe how salespeople and cashiers interact with clients to identify areas of improvement
  • Determine training needs both for individuals and teams
  • Organize role-playing activities to simulate difficult client cases (e.g. how to overcome objections
  • Advise salespeople how to upsell products
  • Apply various sales training techniques (e.g. Case studies and group activities)
  • Maintain updated records of training curriculum and material

Requirements:

  • Good oral and written communication skills.
  • Language proficiency- English, Hindi, and Gujrati
  • Work experience as a Retail Trainer sales trainer or similar role
  • Experience in retail industry
  • Availability to travel and visit our retail stores, as needed
  • Ability to manage the full training cycle, including conducting in-person activities
  • Excellent presentation skills
  • Ability to motivate employees to achieve sales quotas
  • Any Graduate
  • Additional certification in training is a plus


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