Retail Associate

Found in: Talent IN C2 - 2 weeks ago


Bengaluru, India GIVA Full time

Job Role : Fashion Consultant / Senior Fashion Consultant


Job Location: Bangalore (Nexus Shantiniketan, Galleria Mall, Orion Mall, Lulu Mall, Vijayanagar, Indranagar)


Job Description for Sales Executive (GIVA)


We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desireto promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the stores profitability.




Responsibilities


Greet and direct customers


Provide accurate information (e.g. product features, pricing, and after-sales services)


Answer customers questions about specific products


Conduct price and feature comparisons to facilitate purchasing


Cross-sell and Up-sell products


Ensure racks are fully and stocked (Coordinate with the Retail Team )


Ensuring Aesthetic displaying the stock (Coordinate with the GIVA VM team)


Manage returns of merchandise


Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)


Inform customers about discounts and special offers


Report customer feedback, Daily sales details, Daily Customer Walkin to the Team Stay up-to-date with new products/services


Act as a bridge between the offline stores and the corporate office




Requirements


Proven work experience as a Retail Sales Representative, Sales Associate, or similar role


Understanding of the retail sales process


Familiarity with consumer behavior patterns


Knowledge of inventory stocking procedures


Basic Analytical Skills


Track record of achieving sales targets


Excellent communication skills, relationship building


Ability to perform in fast-paced environments


Flexible to work various shifts


Familiarity with the local language


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